Infrastructure Presales Engineer

About the Role

The Infrastructure Presales Engineer is a key contributor responsible for crafting enterprise-level infrastructure solutions that meet both business and technical needs of clients. This role entails close collaboration with the sales team throughout the sales process, ranging from understanding client requirements to delivering technical proposals and demonstrations.

Key Responsibilities

• Engage directly with customers to capture and analyze both business drivers and technical prerequisites.
• Design comprehensive infrastructure architectures involving servers, storage, virtualization platforms, backup systems, disaster recovery setups, and data center technologies.
• Lead technical workshops, perform detailed assessments, and present solution concepts effectively.
• Create both high-level architectural and detailed design documents.
• Plan and execute practical proof-of-concept environments, including benchmarking and system validations.
• Develop and maintain technical documentation and architecture schematics.
• Provide internal knowledge transfer sessions to enrich sales and engineering teams’ understanding.
• Support sales activities during customer meetings and presentations by offering technical expertise.
• Prepare detailed technical proposals, scopes of work, and compliance documentation.
• Develop accurate Bill of Materials (BOMs) and Bills of Quantity (BOQs), along with sizing recommendations tailored for customer environments.
• Respond to requests for proposals (RFPs), requests for quotations (RFQs), and tenders with technical insights and solution positioning.
• Evaluate competitor offerings through technical comparison and positioning exercises.
• Design solutions leveraging platforms such as Dell Technologies, HPE, Cisco, Lenovo, VMware, Hyper-V, Nutanix, and related virtualization and storage technologies.
• Coordinate and manage relationships with infrastructure vendors and strategic technology partners to acquire pricing, conduct validation, and resolve technical issues.
• Participate in ongoing vendor training and certifications to maintain competitive and technical proficiency.

Qualifications and Skills

• Strong expertise in enterprise servers, storage systems, backup, and virtualization technologies with hands-on experience.
• Proficient with Microsoft Windows Server ecosystems.
• Working knowledge of VMware vSphere, Linux systems, Nutanix platforms, and both private and multi-cloud environments.
• Solid understanding of data center networking concepts and protocols.
• Experience designing backup and disaster recovery solutions.
• Capability to conduct system sizing and capacity planning exercises effectively.
• Excellent communication and presentation skills to interact with multiple stakeholders.
• Strong analytical abilities coupled with problem-solving skills to tailor solutions.
• Skilled in proposal writing and generating detailed technical documentation.
• Educational background: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related disciplines.
• Proven track record with 5 or more years as a presales engineer in system integration or solution provision, including large enterprise projects and government tenders.

Preferred Certifications

• VMware presales certification.
• Dell Technologies Proven Professional credentials.
• Microsoft certifications related to Windows Server or Azure Infrastructure.
• Nutanix Certified Professional (NCP).
• Cisco CCNA or corresponding certifications.
• Linux and data platform certifications are an advantage.

Performance Indicators

• Quality and success rate of technical proposals.
• Accuracy of bills of quantities and adherence to solution compliance.
• Customer satisfaction throughout technical interactions.
• Revenue generated from infrastructure-related deals.
• Achievement of technical certifications and accreditations from vendors.