Import Sea Freight Operator

About Mondiale VGL

Mondiale VGL is a renowned global transport and logistics company with origins in Oceania and operations across 19 international markets. For over four decades, we have connected people and places by moving freight and fostering careers throughout New Zealand, Australia, Asia, Europe, and the USA. Our comprehensive logistics services span sea and air freight, import and export, wharf transportation, customs clearance, and warehousing. Supported by a diverse team exceeding 1,500 professionals, we enable businesses to operate seamlessly across borders and supply chains.

Role Overview

We are seeking a dedicated and experienced Import Sea Freight Operator to join our vibrant team. This role primarily involves overseeing sea freight import processes, ensuring shipments move accurately and efficiently from load port to final delivery. The position is available for candidates based in Sydney or Melbourne.

Key Responsibilities

• Monitor shipments continuously from origin to destination, proactively identifying any delays and communicating updates promptly.
• Request, verify, and manage critical import documentation such as Bills of Lading, commercial invoices, packing lists, and import permits to prevent customs clearance delays.
• Maintain precise and up-to-date shipment records using ICS and CargoWise One systems, ensuring all milestones are accurately recorded.
• Coordinate effectively with various stakeholders including shipping lines, overseas agents, customs brokers, internal Fleet and Accounts teams, and clients to maintain alignment and smooth operations.
• Anticipate and resolve issues such as customs delays, document discrepancies, and shipment misrouting to minimize impact on clients and the business.
• Ensure compliance with all local and international customs, import/export, and maritime regulations, including sea cargo automation requirements.
• Maintain composure and organization during busy periods with multiple shipments and tight deadlines, ensuring service quality remains high.

Qualifications and Expertise

• At least 3 years of hands-on experience in import sea freight within the freight forwarding or logistics sector.
• Proficiency in using freight management software platforms including ICS and CargoWise One.
• Knowledge of sea cargo automation processes and familiarity with common system-related challenges.
• Demonstrated ability to work well within teams, exhibiting a positive and collaborative mindset.
• Strong organizational, problem-solving, and multitasking capabilities.
• Effective communication skills to liaise efficiently with diverse teams and external partners.
• Exceptional attention to detail with a dedication to operational accuracy and client satisfaction.

Why Join Mondiale VGL?

• Work in a dynamic, expanding team within a well-established global logistics company with over 40 years of industry presence.
• Experience a supportive and lively workplace where daily tasks are engaging and varied.
• Develop a career with tangible impact, contributing to the advancement of our logistics and freight operations.

Additional Details

The opportunity is offered to applicants located in Sydney or Melbourne. Mondiale VGL values diversity and is committed to cultivating an inclusive workforce where every individual feels respected and empowered to succeed. With a global operational footprint, we thrive on the diversity of our people which reflects the communities and customers we serve.