Immigration Consultant

About the Role

We are looking to hire a seasoned professional to join our expanding Investment Migration team. The Investment Migration Consultant will be responsible for managing and supporting clients through international residency and citizenship programmes. This role demands ownership of client cases to ensure smooth progress of applications while adhering strictly to programme requirements and compliance standards.

This opportunity is ideal for individuals with direct experience handling immigration or investment migration case files and client interactions, who thrive working autonomously with minimal guidance.

Key Responsibilities

• Oversee investment migration applications from initial client onboarding, submission, and ongoing service.
• Assist clients with understanding and fulfilling requirements for residency and citizenship processes.
• Collect, assess, and organize all client documents to compile comprehensive application files.
• Serve as the main contact point for assigned clients, ensuring regular, professional communication.
• Track application timelines, documentation status, compliance needs, and client satisfaction metrics.
• Perform AML/KYC verifications and preliminary assessments related to Source of Wealth and Source of Funds.
• Detect and escalate any compliance concerns, inconsistencies or red flags encountered.
• Request further documentation or proof as necessary to comply with regulations.
• Keep detailed records of client onboarding and compliance activities.
• Engage with government authorities, regulatory agencies, intermediaries, and other stakeholders to facilitate application progression.
• Maintain up-to-date client records, case notes, and communication logs within CRM and internal platforms.
• Support operational tasks including preparing proposals, managing engagement documents, invoicing, and payment follow-ups.
• Generate case reports, pipeline status updates, and other management information upon request.
• Ensure timely submission of applications and associated documents according to agreed schedules.

Candidate Profile

• At least five years of hands-on experience in immigration or investment migration roles.
• Proven ability to independently handle migration files and client relationships.
• Knowledge of local and international residency and citizenship programmes.
• Familiarity with AML/KYC processes, due diligence, as well as Source of Wealth and Source of Funds protocols.
• Strong skills in client and stakeholder relationship management.
• Excellent organizational skills and attention to detail, able to manage multiple concurrent cases and deadlines.
• Effective written and verbal communication abilities.
• Self-driven with capacity to work with minimal supervision, demonstrating ownership.
• Comfortable using CRM software, Microsoft Office suite, and digital workflow management tools.
• A proactive, motivated, and solution-focused mindset centered on client satisfaction.

What We Offer

• Competitive monthly remuneration aligned with experience and qualifications.
• A performance-linked incentive program based on successful file completions after probation.
• A one-time €300 allowance for home office setup.
• €50 monthly allowance for internet and mobile expenses.
• A hybrid work setup including access to office space in Kenya.
• Opportunity to interact with international clients, partners, service providers, and regulators.
• Experience exposure to a wide scope of global residency and citizenship programmes.
• Prospects for career advancement within a growing global investment migration firm.

Additional Information

We emphasize interest in candidates with practical, direct experience managing immigration or investment migration client files, as opposed to purely administrative roles.