Human Resources Recruiter

About Raya CX

Raya CX is a leader in next-generation business process outsourcing and customer experience management, serving a broad range of industries since 2001. The company partners with Fortune 1000 firms across North America, Europe, the Middle East, and Africa to deliver superior customer service and technical support through skilled labor markets and advanced technologies. Raya CX fosters a culture of innovation, collaboration, and continuous professional development.

Role Overview

The Human Resources Recruiter role, based on-site in Maadi, Queensland, involves overseeing the complete recruitment lifecycle. The recruiter will source job candidates, assess applications, perform interviews, and coordinate hiring decisions with managers. Maintaining job postings and accurate candidate records while ensuring a welcoming and equitable candidate experience are key responsibilities.

Key Responsibilities

• Collaborate with HR and operational leadership to project hiring demands and staffing needs.
• Participate in recruitment drives such as job fairs and other hiring events.
• Assist with onboarding processes to facilitate the integration of new hires.
• Contribute to employer branding efforts and streamline recruitment through data analysis and adoption of best practices.

Qualifications and Skills

• Proficient in talent acquisition techniques with experience utilizing job boards, social media, and professional networks for candidate sourcing.
• Skilled in applying structured, competency-driven evaluation methods during candidate screening and interviewing.
• Experience operating applicant tracking systems (ATS), HR information systems, and handling routine HR administrative tasks.
• Understanding of HR best practices, employment laws, and fair recruitment procedures to uphold non-discriminatory standards.
• Strong communication skills for effective collaboration with hiring authorities and stakeholders.
• Excellent organizational abilities to manage multiple open requisitions and meet hiring schedules.
• Must be able to work on-site in Maadi and professionally engage with diverse candidates and teams.
• Academic qualifications include a Bachelor's degree in Human Resources, Business Administration, or a related discipline, or equivalent hands-on experience.
• Previous exposure to BPO, customer experience sectors, or managing high-volume recruitment is preferred.
• Fluency in English is essential; additional language proficiency is advantageous for global operations support.