Human Resources Officer

Company Overview

Catholic Relief Services (CRS) is an international humanitarian organization affiliated with the Catholic community in the United States. It operates in more than 100 countries, providing relief and development services regardless of race, religion, or nationality. CRS programs focus on emergency response, health initiatives including HIV, agriculture, education, microfinance, and peacebuilding. The organization embraces individuals of all faiths and secular backgrounds who align with its mission and values. CRS emphasizes the protection of children and vulnerable adults and adheres to strict safeguarding policies and procedures.

Role Overview

The Human Resources Officer will support the Country Program's HR strategy and operations to achieve high-impact programs for vulnerable populations. This role entails delivering quality HR services in recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding, policy application, staff welfare, and employee administration.

Key Responsibilities

• Assist the HR Manager or Head of Operations in managing HR programs and services within the Country Program.
• Coordinate and support HR processes and service delivery ensuring compliance with agency, donor, and local legal standards while applying best practices.
• Evaluate service requirements and provide effective process support and guidance to managers regarding HR matters.
• Gather feedback on HR policies and processes; participate in reviewing and updating related manuals, guidelines, and tools.
• Support needs assessment for professional development and help facilitate targeted training opportunities for CRS staff and partners.
• Maintain accurate personnel records through physical files and HR information systems in line with CRS, donor, and local regulations; assist with preparing analytical reports on HR data to aid workforce planning and decision-making.

Language and Travel

Fluency in English is required. This position includes traveling up to 20% of the time.

Qualifications and Experience

• Bachelor’s degree in Human Resources Management or Business Administration is required. Equivalent experience combined with HR certifications may be considered in lieu of degree.
• At least three years of HR experience, preferably with international or local NGOs, demonstrating knowledge of HR best practices and standards.
• Familiarity with employment laws, regulations, policies, and labor law specific to the local jurisdiction.

Preferred Qualifications

• Experience working in international or local NGOs.
• Possession of HR certification or completion of relevant HR courses.

Key Competencies

• Strong relationship management skills fostering interactions at all organizational levels.
• Excellent customer service orientation and abilities.
• Effective planning, coordination, and organizational capabilities.
• Ability to manage confidential information discreetly.
• Proactive, resourceful, solution-focused, and results-driven work ethic.
• Strong communication and interpersonal skills.

Additional Information

CRS requires adherence to its Code of Conduct and prioritizes safeguarding children and vulnerable adults from exploitation and abuse. All employees must undergo pre-employment medical clearances as dictated by the position's requirements. CRS values diversity and equal opportunity in employment. Selected candidates must have the legal right to work in the indicated location.

Agency Competencies

• Accountability and responsibility for personal actions.
• Integrity aligned with CRS values and mission.
• Building and maintaining trust through consistent actions.
• Effective collaboration in diverse, intercultural teams.
• Open-mindedness towards learning and new perspectives.

Leadership Competencies

• Leading change by fostering agility, openness, and innovation.
• Developing others to achieve full potential and improve organizational performance.
• Strategic mindset to communicate and implement agency strategy and priorities.

Other Details

• Location: 16th Street, Gardiner Avenue, Seaside C-140 Building, Sinkor, Liberia.
• Salary: Negotiable.
• Application deadline: September 9, 2026.
• Number of vacancies: 1.