Human Resources Manager

About Sysco

Sysco is a global leader in foodservice distribution, operating with over 71,000 employees and a fleet surpassing 13,000 vehicles. The company manages around 333 distribution centers worldwide, servicing over 700,000 customer venues. Within Canada and the United States, Sysco runs 27 Specialty Meat and Seafood companies dedicated to the production and delivery of meat and seafood. We pride ourselves on offering personal and professional growth opportunities to our staff while fostering an environment of outstanding service and success.

Role Purpose

This position supports the Human Resource Business Partner and leadership teams to successfully carry out local initiatives and implement regional and national HR programs. The goal is to foster an environment that attracts, develops, retains, and engages talent aligning with business objectives. The role requires collaboration with senior leaders to deploy consistent human resources strategies and programs across locations.

Key Responsibilities

• Provide timely and effective responses to employee inquiries following internal customer service standards, offering guidance or escalating issues appropriately.
• Oversee recruitment and selection processes, ensuring adherence to Sysco Canada's policies and relevant legal requirements.
• Collaborate with stakeholders and utilize internal and external resources to fulfill workforce planning needs, ensuring completion of hiring documentation including authorizations, applications, and offer letters.
• Facilitate onboarding processes for new hires.
• Advise management on employee performance, productivity or conduct issues, supporting with documentation review and drafting disciplinary notices to achieve positive outcomes.
• Manage short-term and long-term disability processes, liaising with benefits providers and communicating return-to-work details to managers, including participation in related meetings.
• Ensure effective communication regarding policies, national initiatives, company programs, and mandatory training, maintaining compliance.
• Supply HR data and analytics to leadership to aid in business reporting, planning, and management.
• Develop and sustain strong relationships at all organizational levels, serving both internal and external customers.
• Exemplify organizational values and HR competencies in daily operations.
• Lead and engage in employee engagement activities to maximize the potential of our workforce.
• Oversee accuracy of timecards, approvals, and scheduling for direct reports.
• If applicable, interpret Collective Bargaining Agreements and participate in grievance, mediation, and arbitration procedures at unionized sites.
• Comply with Sysco's Food Safety policies and procedures to uphold food safety, quality, and legal standards.
• Promote and uphold Environmental, Health, and Safety standards by modeling appropriate behaviors and holding teams accountable for adherence.
• Champion an inclusive workplace culture.
• Perform additional duties as assigned.

Key Skills and Expertise

• Strong capabilities in workforce planning, talent acquisition and management, and organizational design.
• Extensive experience handling employee relations matters, including conflict resolution and promoting a positive work environment.
• Proficiency in leading and supporting HR-driven organizational change initiatives.
• Competence in implementing and encouraging the adoption of new HR policies, processes, and systems.
• Ability to leverage HR analytics for evaluating trends, making informed decisions, and enhancing workforce outcomes.

Additional Details

Salary Range: $85,000 to $95,000 annually.
Education: Bachelor's degree in a relevant field or equivalent experience of 4 additional years.
Experience Required: Minimum of 5 years in related roles.
Physical Requirements: Reasonable accommodations available to support individuals with disabilities.
Travel: Expected up to 25% travel.