Human Resources Manager

Position Overview

The Human Resources Manager heads the HR department, responsible for crafting and executing HR policies, handling recruitment, employee training and growth, overseeing performance assessments, managing employee relations, coordinating payroll, and ensuring compliance with labor laws and regulations. This role encompasses all staff based in Saudi Arabia as well as those employed internationally within the International Operations sector, ensuring adherence to relevant rules across all jurisdictions where the company operates assets or employs people. The HR Manager plays a pivotal role in attracting, retaining, and developing talent across various divisions including Support Services, Private Office Local, International Operations, and Finance, while nurturing a unified and collaborative workplace culture.

Key Responsibilities

• Develop and uphold HR policies, procedures, and templates aligned with organizational goals.
• Supervise all HR functions for personnel in Saudi Arabia and abroad within International Operations.
• Ensure full compliance with labor laws and statutory HR obligations in all operational jurisdictions.
• Provide guidance to senior management on human resource issues, workforce planning, and organizational structuring.
• Manage comprehensive recruitment processes both locally and internationally, including onboarding and probation management.
• Maintain workforce and succession planning in collaboration with leadership.
• Lead the design and administration of internal training and development programs, tailoring them to departmental needs and measuring efficacy.
• Oversee the organizational performance review cycles, supporting department heads in setting KPIs and conducting evaluations.
• Manage Government Relations and Public Relations activities related to HR, including visa and employee mobility logistics.
• Handle employee relations matters, investigations, and discipline with discretion, promoting a supportive and team-oriented culture.
• Serve as the primary contact for employee grievances and mediate resolutions professionally.
• Direct all employee legal affairs alongside the legal department, ensuring contracts and policies are compliant and documented.
• Maintain secure and precise HR records for both domestic and international employees.
• Act as escalation contact for urgent HR issues across all locations.
• Oversee payroll and benefits administration in partnership with the accounting team, ensuring accuracy and timeliness.
• Manage medical insurance enrollments and claims support.
• Optimize workforce levels to match operational requirements.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• Professional HR certification such as SHRM or CIPD preferred.
• A minimum of 7 years of advancing HR experience in management or generalist roles, preferably in family offices, luxury hospitality, or private high-net-worth environments.
• In-depth knowledge of Saudi labor laws, Saudization, GOSI, and QIWA.
• Experience handling HR compliance in multiple international jurisdictions is highly advantageous.
• Proven skill in designing and implementing in-house training and performance systems.
• Familiarity with HR information systems and payroll platforms.
• Fluency in both Arabic and English languages.

Job Competencies

• Technical expertise in multi-jurisdictional HR compliance, labor regulations, recruitment, training, performance management, HRIS, payroll, employee investigations, and government-related processes.
• Strong personal attributes including global mindset, confidentiality, empathy, organization, cultural awareness, proactive problem solving, and dedication to team-building and a positive work culture.