Human Resources Manager

Overview

S.K. Retail Ventures is recruiting a seasoned Human Resources Manager to lead and enhance all dimensions of HR functions. This full-time, on-site role based in Ludhiana, Punjab, requires a strategic and operational leader who can cultivate organizational culture, optimize recruitment and retention strategies, ensure labor law adherence, and manage performance evaluation processes effectively.

Key Responsibilities

• Collaborate with departmental leaders to anticipate staffing requirements, develop detailed job descriptions, and administer comprehensive recruitment workflows.
• Manage candidate evaluations, interviews, salary benchmarking, issuance of offer letters, and verification through reference checks.
• Develop and implement onboarding and orientation programs that facilitate smooth integration and rapid productivity of new hires.
• Act as the main contact for handling employee complaints, resolving workplace conflicts, and implementing disciplinary procedures.
• Lead initiatives that enhance employee engagement, communication, team cohesion, and wellness aligned with company values promoting inclusivity and transparency.
• Oversee annual and mid-year performance appraisal cycles, guiding managers in setting measurable KPIs and OKRs, and administering performance improvement plans as required.
• Integrate performance outcomes with compensation adjustments, promotions, and recognition schemes.
• Ensure complete compliance with statutory labor laws and regulations at local, state, and central levels, including PF, ESI, Gratuity, Bonus, Minimum Wages, and POSH policies.
• Create, revise, and maintain employee handbooks, SOPs, and service agreements.
• Manage attendance and leave tracking systems and coordinate with payroll to ensure accurate and timely salary payments.
• Conduct training needs assessments, coordinate cross-training programs, leadership workshops, and mandatory compliance training.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a closely related discipline; advanced degrees such as an MBA or Master's in HR/Industrial Relations or certifications like SHRM-CP/SCP, PHR/SPHR are preferred.
• Between 5 to 8+ years of core HR generalist experience with at least 2 to 3 years in a managerial or supervisory capacity.
• Comprehensive knowledge of labor laws, payroll processes, and performance appraisal systems.
• Proficiency in using HRMS/payroll software such as Darwinbox, Keka, Zoho People, or Workday and recruitment technologies.

Core Competencies

• Strong conflict resolution skills combined with high emotional intelligence to mediate workplace issues effectively.
• Maintains confidentiality and demonstrates integrity in managing sensitive employee information and executive matters.
• Excellent communication skills suited for diverse organizational levels from junior staff to senior leaders.
• Highly organized and adaptable to manage daily statutory tasks alongside strategic HR projects.