HR & Office Administrator

About the Role

JAM Event Services seeks a highly organized and people-focused HR & Office Administrator to join their Dubai office on a full-time basis. This role involves hands-on management of all office operations alongside comprehensive HR and administrative support, ideal for candidates with prior experience in office management and HR coordination who excel in dynamic environments, manage multiple priorities independently, and thrive on multitasking.

Office Management Duties

• Ensure smooth daily office operations and oversee all administrative functions to maintain a professional and efficient workplace.
• Supervise and coordinate office personnel, vendors, and service providers such as cleaning, IT support, security, and maintenance teams.
• Manage office supplies procurement and inventory control.
• Oversee routine maintenance, repairs, and upgrades of office equipment.
• Handle utilities and service contracts ensuring timely renewals and payments.
• Act as liaison with building management concerning maintenance, access controls, parking, and shared facility management.
• Maintain organized records including company licenses, trade licenses, tenancy agreements, and renewal timelines.
• Manage incoming/outgoing communications and administration of both physical and digital document archiving per company policies.
• Support employee onboarding and offboarding, including desk setup and exit procedures.
• Manage IT setup for new hires, including software installations and SharePoint access.
• Serve as a primary contact for staff regarding administrative, logistical, and facility matters.
• Assist in the implementation of administrative policies and standard operating procedures across the company.
• Maintain general office upkeep to foster a tidy, inviting workspace.
• Welcome and assist guests professionally, oversee front-door operations, deliveries, and visitor registrations.
• Ensure confidentiality of employee data and sensitive records.
• Provide ad hoc executive assistance such as managing travel bookings and related coordination.

HR Administration Responsibilities

• Manage recruitment processes for full-time staff.
• Coordinate visa processing, work permits, and renewals with the PRO and relevant authorities.
• Handle core HR paperwork including employment contracts, promotions, and terminations.
• Maintain HR databases, manage employee records to comply with company policies and data protection standards.
• Administer the HR software platform, provide employee access, and ensure accurate record-keeping.

Requirements

• Demonstrated experience in the GCC region, especially UAE and KSA.
• Knowledgeable about UAE and KSA labor laws, regulations, and compliance.
• Experienced in managing the full employee lifecycle from recruitment through offboarding.
• Solid understanding of work permit, visa, immigration, and government relations processes in GCC.
• Proven office management experience.
• Excellent organization and communication skills.
• Familiarity with compensation and benefits administration, payroll, and workforce planning.
• Experience handling disciplinary, grievance, and conflict resolution according to local labor laws.
• Proficient in HRIS platforms and office productivity tools such as Microsoft Office 365, Excel, and SharePoint.
• Experience managing vendors, procurement, and facilities.
• Technologically adept with a fast learning curve for new systems and apps.
• Ability to work autonomously with initiative.
• High discretion and professionalism with confidential information.
• Knowledge of health and safety compliance and best office practices.
• Preference given to candidates holding a UAE residence visa.