HPE Storage Technical Voice Support Engineer

About the Role

This position involves providing technical voice support for HPE Storage products as part of a major IT services firm located in Bengaluru, India. The role contributes to multiple levels of technical support including L1, L1.5, and L2, with opportunities for career progression and competitive compensation.

Core Responsibilities

• Offer voice-based technical assistance focusing on storage and networking issues related to HPE products such as 3PAR, Synergy, and OneView.
• Support virtualization technologies including VMware and interact with Linux environments.
• Operate within a 24/7 rotational shift schedule to maintain continuous service availability.

Candidate Profile and Skills

• Must possess prior experience or expertise in network technology voice processes.
• Excellent verbal communication skills are essential, including clear speech, good pronunciation, and coherent thought organization, which are evaluated during initial soft skills screening.

Additional Information

The role offers standard industry benefits. Applicants should be graduates and ready to work in an onsite environment.