Housekeeping Supervisor

About Movenpick West Bay Doha

Movenpick West Bay Doha is a modern hotel situated in the heart of West Bay, offering upscale accommodations alongside a variety of amenities catering to both business and leisure travelers. The property is renowned for its warm hospitality, meticulous attention to detail, and dedication to high service quality. Team members enjoy working in a diverse and inclusive environment that fosters professional development and teamwork. The housekeeping department plays a vital role in ensuring guests experience clean, comfortable, and safe environments throughout the hotel.

Role Overview

The Housekeeping Supervisor position is a full-time role that combines primarily on-site responsibilities at Movenpick West Bay Doha with some tasks that can be performed remotely. Key duties include overseeing the housekeeping team, managing daily cleaning schedules for guest rooms and public spaces, and ensuring adherence to cleanliness and hygiene standards. The supervisor conducts room inspections, monitors laundry operations, and assists with inventory management for linens, cleaning materials, and equipment. Additional responsibilities involve task delegation, providing hands-on training, and delivering performance feedback to uphold service excellence. Close collaboration with the Front Office and other hotel departments is essential to address guest requests, resolve issues, and maintain brand standards.

Qualifications and Requirements

• Strong leadership and supervisory capabilities, including effective team management, task assignment, and performance monitoring.
• Comprehensive knowledge of housekeeping operations such as room cleaning protocols, public area upkeep, and hygiene standards.
• Experience in laundry management, linen handling, and basic inventory oversight for cleaning supplies.
• Outstanding customer service aptitude and communication skills to engage positively with guests and colleagues.
• Prior experience in a supervisory role within hotel or hospitality housekeeping is preferred.
• Familiarity with basic computer applications for scheduling, reporting, and communication; experience with hotel management software is a plus.
• Exceptional attention to detail, effective time management, and the capacity to perform in a dynamic, fast-paced environment.
• Physical ability to stand, walk, and carry out housekeeping-related tasks as necessary.
• Diploma or equivalent education in Hospitality Management or related disciplines is advantageous.
• Dedication to sustaining a safe, respectful, and inclusive workplace culture for all employees.