Housekeeping

Company Overview

At ZMC Hotels, we pride ourselves on delivering top-notch hospitality services to both our employees and guests. We offer a range of opportunities including seasonal positions, full-time careers, flexible schedules, and steady employment. We seek friendly and dedicated individuals who are committed to providing excellent service.

Job Summary

This role involves maintaining cleanliness and comfort for our guests by replenishing room supplies, changing linens, and disinfecting surfaces. The work environment is dynamic and fast-paced, ideal for those who enjoy working individually or as part of a small team while contributing to a larger organizational mission of guest satisfaction.

Responsibilities

• Sanitize bathrooms including showers, toilets, and sinks.
• Restock guest room essentials such as toiletries, soap, lotion, and paper products.
• Operate guest laundry equipment and perform additional cleaning tasks like mopping floors and cleaning tables as necessary.
• Promptly deliver requested items to guest rooms including towels, extra pillows, and supplies while maintaining courteous service.
• Manage lost and found items by reporting and sending them to designated departments.
• Collaborate with team members to support an exceptional hotel experience for guests.

Qualifications

• Highly organized with strong attention to detail.
• Physically able to stand and move continuously during most shift hours and lift up to 20 pounds.
• Strong skills in guest service and customer orientation.
• Effective communication abilities with guests, management, and peers.

Employee Benefits

• Complimentary uniforms for staff.
• Health insurance coverage including medical, dental, and vision plans.
• Paid time off and participation in a 401(k) plan for full-time employees.
• Employee discounts applicable to hotels nationwide under the brand and ZMC Hotels management.
• Access to wellness resources and regular bonus opportunities.
• $250 referral bonuses for employees and their referred associates.
• DailyPay option providing access to earned wages prior to payday.
• Career advancement prospects within the organization.