Four Seasons

Housekeeping Coordinator

Four Seasons

Doha, Doha Municipality, Qatar · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About Four Seasons

Four Seasons thrives on the strength of its people—a community driven to excel, push boundaries, and foster mutual respect. Our worldwide team crafts unparalleled experiences for guests, residents, and partners through authentic luxury and heartfelt service. We believe that delivering exceptional guest experiences depends on nurturing a world-class employee experience and cultivating a vibrant company culture.

At Four Seasons, we prioritize recognizing familiar faces, welcoming newcomers, and treating everyone with the kindness we expect ourselves. Whether working with us or visiting, our aim is to create lasting impressions, rooted in meaningful connections with people and places.

Location Overview

Situated on Doha’s lively waterfront, Four Seasons Hotel Doha merges timeless opulence with modern elegance and stunning views of the Arabian Gulf. The property offers 237 finely appointed rooms and 20 private townhouses, plus a diverse culinary scene featuring the largest Nobu restaurant globally and multiple dining outlets. Guests enjoy five pools, private beach access, a cutting-edge fitness centre, and a renowned Spa & Wellness Centre with hydrotherapy amenities. The hotel underwent a major enhancement in 2020, affirming its status as a leading luxury destination in the Middle East.

Team Values

Our team members are our most valuable resource and the foundation of our achievements. We uphold mutual respect, teamwork, passion, and exemplary service in all dealings with guests, colleagues, and partners.

Role Overview

  • Manage daily assignment of rooms and special cleaning tasks for housekeeping staff.
  • Track room status and update housekeeping management systems accordingly.
  • Handle incoming communications, promptly dispatching housekeeping requests.
  • Maintain cleaning supply, linen, and amenity inventories; assist with ordering.
  • Compile and submit daily and monthly reports including productivity, lost and found, and room status.
  • Support the training and guidance of housekeeping staff in operational procedures and systems.
  • Address guest housekeeping requests and complaints swiftly and efficiently.
  • Coordinate with Front Office and Engineering departments to promote smooth operations.

Preferred Qualifications and Skills

  • Experience in housekeeping, front office, or administrative roles, ideally within hospitality.
  • Exceptional organizational skills with strong attention to detail.
  • Excellent verbal and written communication in English; Arabic language skills are advantageous.
  • Proficient with Microsoft Office and hotel management software such as Opera or Fidelio.
  • Capable of multitasking effectively while maintaining composure under pressure.
  • Strong team collaboration skills and a guest-focused service mindset.

What We Offer

  • A deeply rooted values-based company culture.
  • Potential for career advancement with global opportunities.
  • Rich cultural diversity with employees from over 50 nationalities.
  • Quality living accommodation in well-equipped apartments provided.
  • Comprehensive training and professional development programs.
  • Employee recognition initiatives.
  • Complimentary stays at Four Seasons hotels worldwide.
  • Annual paid home leave flight tickets.
  • Free meals in staff dining facilities.
  • Transportation to and from work at no cost.
  • Health coverage included.

Work Authorization

The hotel will sponsor work authorization for the successful candidate.

Industry

Hospitality

Tools & software

Microsoft Office required

How they work

Communication Teamwork & Collaboration Attention to Detail Time Management Organisation Customer Focus Stress Management

Languages

Servicenow
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