Housekeeping Coordinator

Position Overview

The Housekeeping Coordinator plays a pivotal role in managing and streamlining the operations within the housekeeping department. This person oversees the execution of room cleaning tasks by running sold room reports, verifying room status, identifying and resolving discrepancies, and prioritizing and updating room cleaning schedules. They work closely with Housekeeping management and act as a liaison to ensure smooth communication and coordination between Housekeeping, Engineering, Front Office, and Laundry teams. The Coordinator also manages room assignments, tracks 'Do Not Disturb' rooms, and ensures timely cleaning of vacant or rush rooms.

Key Responsibilities

• Generate and analyze sold room reports and verify room statuses.
• Identify and address discrepancies in room readiness in coordination with Front Desk staff.
• Prioritize and assign room cleaning tasks, including managing rooms previously marked as 'Do Not Disturb'.
• Prepare and disseminate room assignment lists to housekeeping staff.
• Document housekeeping paperwork accurately.
• Act as a communication link among Housekeeping, Engineering, Front Office, and Laundry departments.
• Adhere strictly to company safety and security policies; report maintenance or safety concerns promptly.
• Maintain professional appearance and confidentiality of proprietary information.
• Offer courteous service to guests, anticipating their needs and acknowledging them in line with company standards.
• Support team members, fostering positive workplace relationships to achieve collective goals.
• Communicate effectively in writing and verbally using clear and professional language.
• Utilize computer systems to enter and retrieve work-related information.
• Perform physical tasks including standing, sitting, walking for long durations, and handling objects weighing up to 10 pounds.
• Carry out other reasonable duties as assigned by supervisors.

Required Qualifications and Experience

• Minimum education: High school diploma or equivalent GED.
• At least one year of previous experience in a related housekeeping role.
• No supervisory experience required.
• No specific license or certification necessary.

Additional Information

This role is based in the West Bay area of Doha, Qatar, within a reputable luxury hotel brand known for its premium guest services and exemplary standards. The position is full-time and onsite.

The employer is committed to equal opportunity employment and values diversity in its workforce, welcoming applications from all qualified individuals regardless of disability, veteran status, or other protected categories.

About the Employer

St. Regis Hotels & Resorts, part of Marriott International, offers luxury accommodations with a blend of timeless elegance and modern sophistication across 50+ locations worldwide. The brand emphasizes high-quality bespoke services, including signature Butler service, provided by a team dedicated to delivering exceptional guest experiences.