Housekeeper

Role Summary

As a vital member of the community team, the Housekeeper will ensure the entire community is maintained to the highest standards of cleanliness. This includes keeping all communal areas, reception, offices, and amenities tidy and visually appealing to enrich the resident experience and uphold the community’s inviting atmosphere.

Key Responsibilities

• Collaborate with the community team to deliver exceptional cleanliness throughout the community, ensuring residents benefit from a well-maintained environment.
• Respond promptly and positively to resident inquiries, solving issues when possible or directing queries to the appropriate personnel.
• Clean reception areas, office spaces, communal rooms, and restrooms regularly.
• Daily inspection and cleaning of all amenity areas within the community.
• Perform daily litter picks across all external zones to maintain a tidy outdoor environment.
• Freshen up empty apartments, rooms, and designated show flats regularly to keep them market-ready.
• Conduct weekly safety-compliant flush downs in all vacant rooms and apartments.
• Support the make-ready process by completing additional tasks assigned by the Community Manager or supervisor.
• Report any hazards or safety risks observed to the Community Manager to protect residents, staff, and visitors.
• Record maintenance concerns identified during daily duties and coordinate with the Customer Service team for resolution.
• Attend to resident concerns or queries that require ad hoc attention.
• Manage cleaning supply inventory diligently, notifying supervisors when replenishment is needed.
• Utilize cleaning materials and equipment efficiently, promoting cost-effectiveness without compromising standards.

Candidate Profile

• Previous experience maintaining cleanliness in environments occupied by customers or residents.
• Strong problem-solving skills with the ability to follow set procedures accurately.
• Capability to work independently and make sound decisions using initiative.
• Keen attention to detail to ensure comprehensive cleaning standards.
• Flexible and adaptable mindset to flourish in dynamic, changing conditions.
• Proficient customer service and communication skills for effective interaction with residents, clients, team members, and other stakeholders.

Benefits

The company offers a comprehensive benefits package including competitive pension schemes, healthcare plans, and annual leave entitlements among other perks, tailored for corporate team members.

About the Employer

Greystar is a leading fully-integrated global real estate firm specializing in investment management, development, and management of rental housing worldwide. Their business model supports ownership, operation, and development of multi-family, student, and senior housing across multiple countries. Established in Europe since 2013, Greystar continues to expand its presence, serving various countries with a strong commitment to diversity, equality, and inclusion in the workforce.

Equal Opportunities

Greystar prides itself on diversity and is an equal opportunity employer valuing all protected and identifiable characteristics. They encourage candidates from all backgrounds to apply and contribute to their inclusive culture.