Hotel Receptionist

About the Company

Merya Hotels is an established hotel management and operations company with 15 years of experience in managing hotels of various categories and sizes.

Primary Responsibilities

• Welcome and assist arriving guests, ensuring a positive first impression.
• Efficiently handle check-in and check-out procedures with accuracy.
• Respond promptly and professionally to guest inquiries, requests, and complaints.
• Manage phone calls, reservations, and coordinate with other hotel departments.
• Maintain accurate records of guest information and payments.
• Keep the reception area clean, organized, and welcoming to guests.
• Support administrative duties related to front office operations.
• Coordinate with housekeeping and maintenance departments to ensure rooms are ready for guests.

Qualifications and Skills

• Diploma certificate, preferably in Hospitality Management.
• Prior experience as a receptionist or front office staff is preferred.
• Excellent interpersonal communication abilities.
• Capability to multitask calmly and efficiently.
• Proficiency in Microsoft Office applications.
• Professional appearance and friendly, cooperative attitude.
• Fluent in Arabic and English, both spoken and written.
• Strong organizational skills and attention to detail.

Additional Details

Location: Jeddah, Makkah, Saudi Arabia

Employment Type: Full-time, Onsite

Salary: Starts from 4000 SAR