Hotel Manager

About the Role

The Hotel Manager plays a critical role in overseeing all operational facets of Marsa Malaz Kempinski in Doha, Qatar, ensuring seamless daily operations with a focus on profitability, quality assurance, and continuous improvement. This leadership position demands a strong Food & Beverage background within luxury hospitality and involves deputizing for the General Manager during their absence as well as leading various projects and initiatives with the team.

Key Responsibilities

• Maximize sales performance and revenue optimization across hotel outlets.
• Act as the General Manager's deputy during periods of absence and represent the hotel as required.
• Coordinate, initiate, control, and delegate operational processes effectively across departments.
• Serve as the communication conduit between the General Manager and Department Heads including Team Leaders.
• Facilitate effective communication through meetings and ensure alignment between General Manager and departmental teams.
• Conduct annual performance reviews, oversee promotions, employee development, career planning, and implement disciplinary actions in collaboration with the General Manager.
• Lead project implementation, ensuring successful adoption and alignment with hotel objectives.
• Oversee safety, security, and protection procedures within the hotel premises.
• Manage budget preparation, coordination, and operational control including cost management and sales promotions.
• Constantly review and enhance safety measures such as fire protection and emergency protocols in compliance with legal and regulatory standards.
• Strive to meet or exceed budget targets by improving quality standards and streamlining work processes within operations.
• Supervise room rate sales and lodging revenue (Logis) optimization.
• Maintain quality standards across all public and private hotel spaces and monitor technical conditions of departments.
• Ensure daily oversight of departmental operations and initiate cross-departmental projects.
• Commit to ongoing personal and professional development.
• Assume Manager on Duty responsibilities during weekdays and weekends.
• Develop and enforce standards in lodging (Logis) and Food & Beverage (F&B) sectors.
• Collaborate with the General Manager and Front Office Manager to manage forecasting and yield for lodging facilities.
• Guarantee optimal quantitative and qualitative utilization of lodging services.
• Perform additional duties as required by hotel needs.

Required Skills and Expertise

• Extensive experience in Food & Beverage within luxury hospitality environments.
• Previous positions held as Director of Operations or Executive Assistant Manager (EAM) within Food & Beverage sectors.