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Host / Hostess

ETM Group London

London, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Where you'll work

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Job description

About the Role

We are seeking a charismatic Host or Hostess who thrives on engaging with guests and is dedicated to crafting memorable experiences. Join our dynamic team where you can develop your career and benefit from comprehensive learning and development programs.

Key Responsibilities

  • Welcome and interact warmly with guests to ensure a positive impression and smooth experience.
  • Efficiently manage seating arrangements to maintain an organized flow of guests.

Requirements

  • At least six months of experience in a similar role within a high-end hospitality venue as a Host, Hostess, or floor staff member.
  • Exceptional communication skills with a natural ability to engage guests.
  • Familiarity with reservation systems such as Open Table and Collins is preferred.
  • Professional and immaculate personal presentation.

Perks and Benefits

  • Flexible working hours to suit your lifestyle.
  • Participation in a shared service charge scheme providing additional income.
  • 50% discount for yourself and up to five friends at any of our venues.
  • Complimentary birthday lunch.
  • Generous employee referral program encouraging teamwork with friends.
  • Discounts at numerous high street retailers.
  • Apprenticeship opportunities enabling you to learn while working.
  • Access to Wagestream for improved financial management.
  • Support through the Hospitality Action Charity’s Employee Assistance Program.
  • Comprehensive group-wide learning and development resources.

About the Employer

We are a London-based hospitality group operating bold and vibrant venues and sports bars. As we continue to expand, we provide numerous opportunities for career advancement. Our organizational values are Excellence, Passion, Integrity, and Challenge, guiding us in all that we do.

We are an equal opportunity employer committed to hiring talented individuals from diverse backgrounds, skills, and perspectives.

Additional Information

The hourly pay includes a base rate plus a service charge distributed among staff via a Tronc Point system; amounts may vary historically and are estimates rather than guarantees.

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Attention to Detail Adaptability Customer Focus Presentation Skills

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