Home Loan Specialist
New Plymouth, Taranaki Region, New Zealand · Full Time
Be the first to apply
- Experience
- 1 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Role
At Bank of New Zealand, our mission is to partner with customers to create innovative financial solutions in an agile and dynamic workplace. We embrace wellbeing, flexible working arrangements, and generous leave benefits, offering continuous opportunities for personal growth and professional development. As a Home Loan Specialist, your primary focus will be advising clients on home lending options and guiding them through every stage of their home ownership journey. This involves providing personalized support both in person and over the phone, ensuring clients feel informed and confident while arranging their loans.
Responsibilities
You will be directly supporting customers by delivering high-quality advice on BNZ's home lending products, facilitating smooth lending processes, and maintaining strong communication throughout. Your role will be crucial in assisting customers purchase their first home, refinance, or modify their existing loans.
Candidate Profile and Experience
- Candidates should have at least 12 to 18 months' experience working within home lending, preferably in banking or financial services.
- In-depth knowledge of the full home lending process, with the capability to guide customers through each step confidently.
- Ability to communicate clearly, calmly, and effectively, especially in complex lending discussions.
- Comfortable using various digital platforms and quick to learn new systems.
- Proven strong interpersonal skills, with a natural aptitude for building trust and rapport.
Why Join Us?
This position offers a meaningful opportunity to impact customers’ lives by facilitating their home financing goals. You will join a growing, supportive team that values inclusion and exceptional customer service. We encourage curiosity, learning, and growth along your career path. If you are someone who thrives on developing relationships and prioritizes customers’ needs, BNZ is the place for you.
Additional Information
The Bank of New Zealand values diverse experiences and backgrounds, unified by a shared passion for service excellence. Our culture is one of bold thinking and courageous initiatives aimed at making BNZ a preferred workplace and banking partner in New Zealand. Join us and contribute to helping New Zealanders "Find their way."
"Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”