Hindi Customer Service Executive
Chennai, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 100,000 – INR 300,000 / year
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduates from any discipline can apply.
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a Hindi-speaking Customer Service Executive to join our team in Chennai. In this role, you will manage customer interactions across various communication platforms, ensuring timely and effective resolution of their inquiries and concerns.
Key Responsibilities
- Manage customer queries via phone, email, and other channels.
- Provide thorough responses related to products, services, orders, and payments.
- Handle and resolve customer complaints by offering suitable solutions.
- Keep customer data accurate by regularly updating the CRM database.
- Conduct follow-ups to confirm resolution of customer issues.
- Work collaboratively with internal teams to address customer problems.
- Maintain professionalism in communications and nurture positive customer relations.
- Generate daily reports and record details of customer interactions.
Eligibility
Applications are open to all graduates.
Minimum education
Bachelor's Degree
Industry
HR ServicesSkills
How they work
Relationship Building
required
Languages
General Electric