Highway Steward

About The Role

Join our East Sussex Network Management team as a Highway Steward, where you will oversee a specific geographic area and serve as the primary liaison with local councillors, parish representatives, and residents. Your contributions will be vital in safeguarding highway safety and efficiency through regular inspections, detailed investigations, and active stakeholder engagement.

Key Responsibilities

• Conduct routine and reactive highway safety inspections to detect defects and initiate work orders.
• Perform comprehensive inspections and determine necessary remedial measures.
• Handle customer inquiries timely and in accordance with established service policies and standards.
• Investigate third-party claims connected to personal injuries or property damage with meticulous documentation.
• Attend meetings with local officials and community members representing the company professionally.
• Assist with broader Network Management service delivery.
• Contribute to reducing third-party claims and facilitate recovery operations.
• Work towards fulfilling contractual performance objectives and service excellence.
• Promote Health & Safety and the Zero Harm initiative throughout all activities.

Candidate Profile

• Hands-on experience in highways inspections, maintenance, or operational roles.
• Familiarity with highways maintenance standards and relevant policies.
• Effective communication and customer service capabilities.
• Proven ability to professionally manage customer expectations.
• Comfortable engaging with elected officials and other stakeholders.
• Proficient with IT systems, especially work management software.
• Excellent organizational abilities to juggle diverse responsibilities.
• Capability to work independently and collaboratively within a team.
• Possession of a full UK driving license.
• Strong prioritization skills and ability to meet deadlines.
• Adaptable and flexible approach to changing work requirements.

Why Work With Us

Be part of delivering some of the UK's most ambitious infrastructure projects that enhance communities and national economies daily.

Benefits & Flexibility

• Flexible work arrangements including staggered start/end times and up to 40% remote work where applicable.
• 25 days of paid annual leave (pro-rata).
• Family-friendly policies such as full pay for 28 weeks maternity/adoption leave and four weeks full pay for paternity/partner's leave.
• Additional perks including pension scheme, share incentive plans, volunteering leave, and recognition programs.

About Us

Balfour Beatty Living Places partners with local authorities to foster thriving communities through sustainable infrastructure solutions, emphasizing diversity, inclusion, and social value.

Diversity and Inclusion

We are committed to cultivating an inclusive workplace where everyone can succeed regardless of background, supported by memberships in organizations dedicated to diversity including WISE, enei, Business Disability Forum, and AFBE. As a Disability Confident Employer, we ensure accessible recruitment and employment opportunities for individuals with disabilities.

Feedback

We continuously strive to improve our hiring process to make it equitable and inclusive. Candidates are encouraged to share their recruitment experience via our dedicated email.