A
Help Desk Executive
Hyderabad, Telangana, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 8 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
The Help Desk Executive will be responsible for overseeing day-to-day functions, maintenance, safety protocols, and administrative duties within a residential community. The role ensures the premises remain clean, secure, and well-maintained for all residents.
Primary Responsibilities
- Manage upkeep of electrical systems, plumbing, lifts, diesel generators, sewage treatment/water treatment plants, and fire safety mechanisms.
- Oversee housekeeping services, security personnel, landscaping, and maintenance of common areas.
- Supervise vendors, contractors, and facility team members to ensure quality service delivery.
- Address resident complaints promptly and ensure appropriate resolutions.
- Develop maintenance schedules, prepare reports, and assist in budgeting for operations.
- Track utility usage and introduce measures to optimize costs.
- Ensure the community complies with all relevant safety standards and legal regulations.
- Coordinate routine preventive maintenance and be prepared for emergency responses as needed.
- Keep detailed records of assets, annual maintenance contracts (AMCs), and service documentation.
- Collaborate and provide support to Residents' Welfare Association (RWA) or Apartment Owners Association (AOA) regarding facility management concerns.