Head Operations - Textile / Apparel

About the Role

We are seeking a proactive Head of Operations to establish and expand operational systems while maintaining the brand's dedication to craftsmanship and quality in a global luxury lifestyle company focused on premium apparel and related products.

Key Responsibilities

• Oversee the complete operations cycle including sourcing, production planning, manufacturing, quality control, finishing, inventory management, and order dispatch.
• Develop a comprehensive product costing framework reflecting material consumption, labor hours broken down by activity, wastage, and production overheads.
• Set and uphold standard time and cost benchmarks for various production activities, and monitor actual performance against these standards.
• Track product-specific margins, prevent cost leakages, and enhance productivity and profitability.
• Manage production capacity planning, workforce allocation, vendor and artisan coordination, and ensure adherence to delivery schedules.
• Implement continuous process improvements, establish standard operating procedures (SOPs), develop management information systems (MIS), and enforce operational discipline during scaling phases.
• Collaborate with the Founder and Design team to evaluate commercial and production viability of new designs before initiating production runs.
• Maintain high-quality and finishing standards that reflect the brand's craftsmanship.
• Coordinate export and order fulfillment activities to guarantee timely execution.
• Recruit, lead, and nurture the operations team while establishing accountability across all functional areas.

Ideal Candidate Profile

• Possess 8 to 10 years or more of experience in apparel, fashion, textiles, luxury goods, handicrafts, or export-focused manufacturing environments.
• Proven expertise in managing boutique or medium-scale operations with high-value, low-volume production, rather than mass manufacturing.
• In-depth knowledge of product costing methodologies, labor-hour cost allocation, absorption of production overheads, and margin management.
• Entrepreneurial mindset with a hands-on approach, comfortable engaging closely with company Founders.
• Strong analytical and problem-solving skills, capable of building operational systems from the ground up.
• Experience working in founder-led or entrepreneurial businesses is highly desirable.

Eligibility

Applications are open to candidates holding any graduate degree.