Head of IT & Security

About Cin7

Winner of NZ Hi-Tech Company of the Year 2023, Cin7 is a rapidly expanding global software company dedicated to offering scalable inventory management solutions. We enable product sellers to effectively monitor and sell their goods through multiple international channels, helping them succeed in a competitive marketplace.

Role Overview

This leadership position combines strategic oversight and hands-on management of corporate IT systems and cybersecurity. The successful candidate will serve as Head of IT while also fulfilling CISO functions, with responsibilities ranging from managing daily IT operations to developing advanced AI security governance frameworks. This role requires a proactive and technically skilled leader able to navigate security audits, threat management, compliance, and the evolving digital landscape.

Key Responsibilities

• Manage full lifecycle processes for onboarding and offboarding global personnel, ensuring smooth equipment and access management.
• Oversee corporate hardware procurement, inventory, distribution, and maintenance.
• Design and maintain networking infrastructure, including Wi-Fi connectivity across office sites.
• Administer identity and access controls, encompassing single sign-on and multi-factor authentication systems.
• Handle vendor relations including billing, renewals, vendor selection, and optimization efforts.
• Develop and maintain Microsoft Intune policies and compliance baselines for a cloud-first endpoint environment.
• Collaborate cross-functionally with Revenue Operations, Data, and Platform teams to architect integration solutions for corporate systems.
• Lead continuous SOC 2 and finance-related security audits and third-party compliance assessments.
• Serve as main technical liaison for major partner audits, including Amazon and integrations with QuickBooks, Google, and Xero.
• Create and maintain corporate information security policies and standards in conjunction with People & Culture and senior leadership.
• Formulate AI security frameworks and acceptable use policies guiding secure AI implementations.
• Manage enterprise security tools and vendor partnerships, including Wiz (cloud security) and CrowdStrike (endpoint protection).
• Coordinate annual penetration testing and ensure timely remediation of vulnerabilities.
• Act as escalation contact for security-related inquiries across customers, sales, engineering, and support teams.
• Engage with legal counsel on data privacy compliance, incident readiness, and security liability matters.
• Develop and enhance internal security awareness training programs to elevate organizational security culture.

Required Qualifications and Experience

• Minimum five years in leadership roles overseeing IT operations or security functions, preferably within scaling SaaS or tech firms operating internationally.
• Experience in managing and growing technical teams with a leadership and growth mindset.
• Proven responsibility for SOC 2 (or alike) compliance programs, including audit preparation, control design, remediation, and representation to stakeholders and auditors.
• Competency in AI governance and security controls, sufficient to establish policy directions and evaluate security team recommendations.
• Ability to strategize security tool deployment, such as cloud security posture management and endpoint detection and response.
• Capabilities in overseeing third-party penetration testing initiatives and prioritizing vulnerability remediation.
• Comfortable acting as security escalation point for external-facing security matters.
• Strong stakeholder management skills at executive levels, translating technical risks into business implications.
• Experience managing vendors and budgets effectively.

Benefits

• Hybrid working with three days remote per week
• Option to work fully remote for 30 days every six months from any location worldwide
• Paid day off on your birthday
• Annual Global Wellness Day holiday to focus on personal wellbeing
• Fully paid health insurance coverage
• Regular social events featuring food and drinks at the office
• Recruitment referral bonus program
• Smart casual dress code
• Modern office facilities including pool table, table tennis, PS5, and coffee machines in Grafton

Compensation

The annual salary range is NZD 160,000 to 195,000.

Diversity and Inclusion

Cin7 is committed to fostering an inclusive environment by hiring and promoting without bias toward race, gender, sexual orientation, religion, veteran status, or any legally protected category. We encourage authenticity and individuality among all team members.

Use of Artificial Intelligence

AI tools may be used during the recruitment process to assist in application screening and analysis, but human judgment remains central to all hiring decisions.