Handyperson

About DoubleTree by Hilton Melbourne Flinders Street

DoubleTree by Hilton Hotel Melbourne - Flinders Street enjoys a prime location opposite the historic Flinders Street Station, within walking distance of Melbourne's corporate offices, renowned laneways, and the South Bank precinct. The hotel features 187 guest rooms, a restaurant and bar, a fully equipped gym, and spaces for meetings and events, alongside its signature world-famous chocolate chip cookies.

Responsibilities

In the role of Handyperson, you will collaborate closely with the Maintenance Team to keep the hotel in top condition. Your maintenance duties will encompass repair tasks, painting, plumbing, and preventive maintenance, all while maintaining a strong focus on exceptional customer service. Specifically, you will:

• Maintain all hotel areas to ensure they are spotless and guest-ready.
• Assess and respond promptly to maintenance requests logged through hotel systems, ensuring timely and effective resolutions.
• Perform routine maintenance, repairs, and upkeep around the hotel as needed.
• Follow the hotel’s Workplace Health & Safety and Fire Evacuation protocols rigorously.
• Foster positive relationships with both internal colleagues and external customers, sustaining a guest-oriented approach.

Candidate Profile

• Demonstrates a positive and proactive attitude.
• Possesses strong communication skills.
• Always willing to assist guests and team members.
• Committed to delivering outstanding customer service.
• Capable of working effectively under pressure.
• Independent and initiative-taking in daily tasks.
• Adaptable and flexible to various work scenarios.
• Maintains excellent personal grooming standards.
• Available to work a roster that includes weekends, public holidays, and a seven-day week schedule.

Working at Hilton

Hilton values its team members as the cornerstone of success. As an employer, Hilton fosters a supportive environment where employees can thrive, balancing work with personal priorities. Recognized as the #1 Hospitality Company by the Great Place to Work Institute in Australia in 2026, Hilton offers:

• Competitive compensation with penalty rates exceeding the industry average.
• Hotel-laundered uniforms.
• Complimentary meals during shifts.
• Exclusive worldwide travel discounts for employees and their families.
• 25% discount on hotel food and beverage offerings.
• Leadership development programs developed in partnership with Harvard Business School to advance your career.
• Access to employee assistance and mental health support programs.

About Hilton

Hilton is a globally recognized leader in hospitality, welcoming over 3 billion guests worldwide while staying true to its mission of bringing the light and warmth of hospitality to the world. Our award-winning workplace culture has earned repeated recognition on the World’s Best Workplaces lists by Great Place to Work and Fortune.

Whether you're embarking on your career or seeking new opportunities, Hilton supports your professional growth every step of the way. Join us to be part of a company that makes every guest stay special and offers an enriching workplace experience.