Marina Bay Sands

Guest Service Agent - Mall Concierge

Marina Bay Sands

Singapore · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Diploma or Degree in hospitality or related field preferred
Resume
Required to apply

Where you'll work

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Job description

About the Role

Embark on a fulfilling journey with Marina Bay Sands by joining as a Guest Service Agent focused on providing exceptional shopping experiences at our luxurious shopping destination. Work among industry experts and build a rewarding career in a dynamic hospitality environment.

Responsibilities

  • Create memorable and enjoyable shopping interactions for guests at Marina Bay Sands.
  • Address shoppers' questions and feedback to enhance overall customer experience.
  • Execute Mall Marketing promotion redemptions and complete other assigned tasks.
  • Provide attentive service to luxury shoppers, with VIP service training included.
  • Represent and promote The Shoppes at Marina Bay Sands with enthusiasm and pride.

Requirements

  • A diploma or degree in hospitality or a related discipline is preferred but not mandatory.
  • No prior work experience is necessary as comprehensive training will be given.
  • Possess fundamental skills in MS Office applications, particularly Word and Excel.
  • Flexibility to work varied shifts, including mornings, afternoons, and public holidays.
  • Demonstrate an engaging personality and outstanding customer service mindset.
  • Motivation to pursue a promising career in hospitality.
  • Eager to work in a lively setting conducive to continuous learning.

Additional Information

Marina Bay Sands values a workforce that embraces diversity, equity, and inclusion. Equal employment opportunities are assured as the company expands its talent pool. Employees are expected to uphold the organization's code of conduct, business ethics, and comply with all policies and procedures.

Minimum education

Diploma / ITI / Vocational

Industry

Hospitality

Tools & software

Microsoft Office required

How they work

Communication Teamwork & Collaboration Adaptability Customer Focus Learning Agility

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