Guest Relation Executive

Job Overview

We are seeking a courteous, professional, and hospitable Guest Relation Executive (GRE) or Hostess to join our premium dining establishment in Ahmedabad. As the initial contact for guests, your main task will be to warmly welcome visitors, ensure their comfort, and make their dining experience memorable.

Key Responsibilities

• Offer a cordial and professional greeting to guests upon arrival.
• Efficiently oversee table reservations and guide guests to their designated or selected seating.
• Manage the waitlist effectively during busy periods and keep guests updated on waiting times.
• Engage with guests to collect feedback and promptly handle minor requests or issues to maximize satisfaction.
• Work closely with service staff and floor managers to ensure fluid table turnover and prompt service.
• Consistently represent the restaurant by adhering to premium service standards and maintaining impeccable personal grooming.

Requirements and Qualifications

• At least completed Higher Secondary education (12th grade); graduates with hospitality diplomas or degrees preferred.
• Proficient in English and Hindi languages.
• Strong interpersonal skills complemented by a pleasant demeanor and professional grooming.
• Excellent communication abilities coupled with conflict resolution and superior customer service skills.
• Previous experience in hospitality, fine dining, or guest services is beneficial but not mandatory.

Perks and Benefits

• Attractive salary along with tips and performance incentives.
• Complimentary meals during shifts.
• A supportive work environment promoting career advancement.