Group Operations Manager

About Orient tech W.L.L.

Orient tech W.L.L. is a rapidly expanding and reputable trading firm operating in Qatar and Bahrain, specializing in wholesale and retail distribution of automotive spare parts as well as racking and shelving products. The company prides itself on in-depth product expertise and market insight to ensure high levels of customer satisfaction. It represents an extensive range of prominent international brands, supported by committed sales personnel. The organization is staffed by licensed, skilled, and motivated professionals devoted to ethical and transparent operations. Orient tech W.L.L. emphasizes delivering value-for-money products and fostering a client- and employee-focused culture.

Role Overview

The Group Operations Manager position is a full-time role based in Doha, Qatar, responsible for managing and supervising operational activities across various segments and locations of the company. The role involves overseeing daily operations in automotive spare parts and racking & shelving divisions, guaranteeing smooth supply chain coordination, inventory accuracy, and prompt completion of both wholesale and retail orders.

Key responsibilities include directing cross-functional teams, streamlining workflows, enforcing operational policies and procedures, and monitoring performance aligned with key performance indicators (KPIs). The role requires close collaboration with sales teams to advance customer satisfaction, managing relationships with vendors and logistics providers, and ensuring adherence to local regulatory standards and company policies.

The incumbent will also spearhead initiatives for continuous operational improvement, manage budgeting activities, and deliver periodic operational reports to senior management.

Qualifications and Skills Required

• Extensive operational management and leadership experience, particularly in managing multi-location or multi-country trading or retail operations.
• Expertise in supply chain, logistics, and inventory management, with skills in optimizing stock levels, warehouse operations, and distribution workflows.
• Strong analytical capabilities for process enhancement, including KPI monitoring, workflow improvement, and data-based decision-making.
• Proven team leadership abilities such as performance oversight, coaching, and coordinating across departments.
• Excellent communication skills for stakeholder engagement, working effectively with sales teams, suppliers, and internal units.
• Good understanding of trading or distribution sectors; experience in automotive spares or racking & shelving sectors is advantageous.
• Proficiency with operational and business software solutions such as ERP systems, inventory management platforms, and Microsoft Office tools.
• Possession of a bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a similar discipline; higher academic qualifications are desirable.
• Capacity to operate onsite in a dynamic environment, multitask effectively, and uphold strong integrity and responsibility.
• Fluent English language skills; knowledge of Arabic or other regional languages is considered an asset.