- Experience
- 4+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About Chrono24
Chrono24 operates a premier global marketplace specializing in luxury watches, connecting buyers and sellers across over 100 countries. The company emphasizes trust, transparency, and technological innovation within a traditionally relationship-centric and high-value industry.
Role Overview
The Global Sales Operations Manager will orchestrate sales operational strategy across both Marketplace and Private Office (VIP client) divisions worldwide including EMEA, Americas, and APAC. As a key leader on the Growth team, this position partners closely with senior management and reports directly to the Chief of Staff within the CEO's office.
Key Responsibilities
- Develop and execute global GMV and revenue forecasts, ensuring high accuracy and minimal bias.
- Collaborate with sales leadership to set sales targets and define efficient territories.
- Drive prioritization of high-value and high-trust dealers using analytical data insights.
- Work alongside marketing and operational teams to streamline dealer onboarding, activation, and continual health assessment.
- Implement practical applications of automation and AI to enhance prospecting, CRM management, lead qualification, and forecasting.
- Oversee routing and qualification of high-intent signals for the Private Office, enhancing speed to first offer, fill rate, and win rate.
- Balance the use of automation with the delivery of exclusive, personalized VIP client experiences.
- Ensure strong adoption of CRM and sales tools; lead deployment of a unified global CRM system.
- Identify and pilot innovative AI-based use cases within Sales Operations.
- Manage executive-level sales cadence meetings, reporting, and translate complex data into clear narrative for leadership.
- Design territories, quotas, and incentive compensation plans that encourage quality sales performance and long-term value creation.
Candidate Profile
- Minimum 4 years of progressive experience in Sales or Revenue Operations, demonstrating practical CRM and sales tooling expertise.
- Data-savvy with a keen interest in leveraging AI technologies in Sales Operations; prior use of AI tools for sales enablement or operations is a distinct advantage.
- Exceptional communication skills geared toward executive stakeholders.
What Chrono24 Offers
- Opportunity to take a high-impact role with visibility and collaboration at senior leadership levels.
- Chance to develop modern, AI-driven sales operations infrastructure within a globally distinguished luxury brand.
- A dynamic and international work environment fostering ownership, creativity, and purpose.
- Meaningful influence on business growth and partner satisfaction.
- A corporate culture with flat hierarchies that values diversity, initiative, and teamwork.
Diversity Commitment
Chrono24 values and promotes diversity, believing it strengthens the organizational culture and its overall success. The company encourages individuals to bring their authentic selves to work and contribute to a collective achievement.