Global Account Manager

About Suade

Suade is a leading regulatory technology (regtech) SaaS provider delivering advanced software that automates regulatory reporting, compliance, and financial risk management for financial institutions. Serving Tier 1 banks across Europe, North America, and Asia, Suade's platform is recognized for market-leading innovation and performance.

Role Overview

We are looking to hire a driven Global Account Manager who is eager to enhance their career within a rapidly expanding tech firm. This role centers on fostering enduring client relationships built on trust and delivering exceptional service to ensure customer satisfaction.

Responsibilities

• Conduct research on target clients and markets aligned with the strategic business plan.
• Engage directly with clients to decipher their needs and formulate effective sales strategies.
• Provide timely, precise responses to client inquiries.
• Develop and maintain robust customer relationships with consistent communication and excellent service.
• Create tailored sales proposals and plans for key accounts.
• Manage post-sale interactions to secure client retention.
• Regularly update and report account statuses to relevant stakeholders.
• Recommend suitable company products and services to maximize satisfaction for both new and existing customers.
• Clearly articulate product features and pricing structures.
• Maintain records of sales activities, targets, client interactions, and partner engagements.
• Collaborate with departments such as marketing and product teams to drive targeted regional initiatives.

Candidate Requirements

• Minimum of three years' experience as a Global Account Manager or in a comparable sales/business analyst capacity; experience within finance, consultancy, or ESG sectors is advantageous.
• Strong verbal and written communication skills with capability in relationship-building.
• Proficient presentation and negotiation abilities.
• Exceptional attention to detail.
• Competent with Microsoft Excel and PowerPoint.
• Sound understanding of commercial concepts and commitment to delivering excellent customer experiences.
• Effective time management coupled with a solution-oriented mindset.
• Willingness and ability to travel as required.

Preferred Skills

• Exposure to CRM systems, especially Salesforce.
• Prior experience as a Business Analyst is a benefit.
• Spanish language skills considered a positive but not mandatory.

Additional Information

• Visa sponsorship is not available; applicants requiring visa sponsorship now or in the future will not be considered.
• This is an on-site position based in London; presence in the London office is expected four days per week. Occasional travel may be necessary.
• Suade is committed to equal opportunity employment and values diversity within its workforce.

Compensation and Benefits

• Annual salary ranges from £50,000 to £70,000 depending on experience, plus a 100% On-Target Earnings bonus.
• 25 days annual leave plus public holidays, with the option to swap bank holidays for flexible leave.
• Additional leave accrual of one day per year after two years of service.
• Monthly social gatherings, company off-site events including an annual ski trip.
• A £500 budget to set up your home workspace upon joining.
• £500 yearly budget dedicated to personal training and development.
• Enhanced maternity and paternity benefits subject to conditions.
• Company pension scheme via Nest.
• Access to Perkbox employee benefits platform.