- Experience
- 5+ yrs
- Salary
- EUR 149,000 – EUR 165,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
About Whatnot
Whatnot is a leading live shopping platform in North America and Europe that enables buying, selling, and discovering items across diverse categories such as trading cards, fashion, electronics, and live plants. Our sellers are building thriving businesses, and we are pioneering live commerce on an unprecedented scale in the West with an innovative approach.
Operating as a remote yet co-located team with hubs in the US, UK, Ireland, Poland, Germany, and Australia, we prioritize fast-paced work, close user engagement, and impactful results. Recognized as the #1 Best Startup Employer in America by Forbes, Whatnot is dedicated to empowering individuals to turn their passions into business ventures and connecting communities through commerce.
Role Overview
As an Account Manager, you will collaborate closely with leading partners in the ecosystem to formulate and execute strategies that drive growth and innovation for our sellers and partners. You will take ownership of managing a selective portfolio, focusing on both immediate and sustained growth while partnering with cross-functional teams to advocate for seller needs and amplify their business success.
Key Responsibilities
- Build and maintain strong, consultative relationships with sellers to support business expansion.
- Acquire deep insights into sellers’ operations, growth opportunities, and marketing strategies to provide executive-level guidance aimed at achieving significant growth goals.
- Leverage data-driven analyses to deliver clear recommendations aligned with broader business objectives.
- Develop and implement strategies for short-term gains and long-term success within a targeted client base, promoting product adoption and quarter-over-quarter growth.
- Collaborate with various teams across the company, sharing critical seller insights and representing their business and revenue interests to unlock further growth.
- Lead projects involving multiple internal stakeholders to successful completion.
Additional Details
Team members are granted the flexibility to work remotely or from one of our global offices, emphasizing the importance of in-person collaboration when planning and problem-solving. Candidates must reside within 80 km (50 miles) of the Berlin or London hubs.
Candidate Profile
The ideal candidate is a self-motivated professional who thrives in fast-evolving environments, values outcomes over recognition, and maintains a strong focus on product and user engagement.
- Minimum of 5 years’ experience in sales and/or account management roles, especially with prominent business partners such as streamers and creators.
- Fluent in German and English, with thorough understanding of the DACH market.
- Proficient with Salesforce, AirTable, Sigma, and related tools for account management.
- Exceptional project management abilities, capable of managing multiple initiatives simultaneously.
- Experienced in planning and leading strategic cross-functional projects to execution.
- Strong interpersonal skills to build and maintain trusted relationships internally and externally.
Benefits
- Generous holiday and leave policies.
- Comprehensive health insurance options including medical, dental, and vision coverage.
- Support for remote work including home office setup allowances.
- Monthly stipends for cell phone, internet, and wellness activities.
- Childcare and family planning benefits including adoption and fertility expense support.
- International retirement and pension plans.
- Paid parenting leave with 16 weeks off plus a gradual return to work.
- Company culture encourages employees to use the Whatnot platform personally as buyers and sellers, supported by a dedicated budget.
Equal Opportunity Employer Statement
Whatnot is committed to creating a diverse workplace and does not discriminate based on any protected status. We believe diverse skills and experiences strengthen our company and culture.
Compensation
The salary range for this position is €149,000 to €165,000 per year.
Location Requirement
Applicants must live within 80 km (50 miles) of the London or Berlin hubs to facilitate occasional in-person collaboration.