General Technician

About NH Collection Hotels & Resorts

NH Collection Hotels & Resorts features remarkable hotels situated in iconic buildings across Europe, Latin America, the Middle East, Asia, and more. Designed with a mix of eclectic and elegant styles, these hotels focus on creating extraordinary experiences for guests by paying close attention to fine details that foster unforgettable moments.

We cater to business travelers, friends, and couples who appreciate premium service, emphasizing well-being, gastronomy, culture, and indulgence. If you are enthusiastic about delivering exceptional experiences to guests, NH Collection provides the perfect environment to thrive.

Primary Responsibilities

• Carry out regular and preventive maintenance on the hotel's infrastructure, guest rooms, and equipment based on the engineering department's scheduled calendar.
• Service and troubleshoot HVAC and ventilation systems including Fan Coil Units, Air Handling Units, exhaust systems, and refrigeration by cleaning coils, replacing filters, and clearing drain lines.
• Inspect, repair, or replace electrical fixtures such as lights, switches, sockets, distribution boards, and handle minor electrical faults safely.
• Maintain and repair plumbing systems including water supply, drainage, pumps, water heaters, and sanitary fixtures in guest rooms and public restrooms.
• Perform minor civil works such as touch-up painting, drywall repairs, caulking, tiling, grouting, and carpentry/furniture maintenance to uphold the hotel’s aesthetic quality.
• Address reactive maintenance requests promptly using the hotel’s work-order system and interact professionally with guests during in-room repairs, minimizing disruptions.
• Complete shift handover reports, document unresolved mechanical issues, and ensure smooth operational transitions with incoming teams.
• Adhere strictly to safety procedures including Lockout/Tagout protocols, working at heights, and proper use of personal protective equipment.
• Assist with routine testing of emergency systems such as fire alarms, smoke detectors, emergency lighting, and backup generators.
• Keep the engineering workshop orderly, ensuring tools and equipment are stored securely and inventory is maintained.

Qualifications and Requirements

• Possession of a technical diploma, vocational certificate, or equivalent trade qualification in Electrical, Mechanical, HVAC, or Plumbing disciplines.
• At least 2 years of practical maintenance experience, preferably within luxury hospitality environments such as 4- or 5-star hotels or premium commercial properties.
• Demonstrable skills across multiple trades including basic electrical, plumbing, HVAC, and carpentry troubleshooting; ability to read simple blueprints and wiring diagrams.
• Attention to detail, strong problem-solving capabilities, and the ability to communicate effectively in conversational English with guests and colleagues.
• Physical capability to handle heavy lifting, work at heights, and in confined spaces; availability to work rotating shifts including nights, weekends, and public holidays.