General Manager

About the Role

We are seeking a seasoned and results-driven General Manager to lead a prestigious Mahindra tractor dealership recognized nationwide and part of the President’s Club at Mahindra & Mahindra. This pivotal role entails overseeing the comprehensive daily operations of the organization to ensure seamless functioning and sustainable profitability.

Key Responsibilities

• Direct and synchronize daily business workflows across all departments to guarantee smooth operations.
• Manage customer inquiries by monitoring follow-ups and improving sales conversion rates effectively.
• Lead and uplift team performance through goal-setting and accountability enforcement.
• Oversee the use of company software and reporting tools ensuring optimal utilization.
• Identify and address operational inefficiencies by optimizing processes and systems.
• Generate and analyze daily, weekly, and monthly business reports to assess performance.
• Monitor financial transactions and operational expenditures to discover cost-saving opportunities.
• Formulate and implement strategies aimed at sales growth, customer acquisition, operational efficiency, and profitability enhancement.
• Support executive management in strategic planning, business development initiatives, and executing decisions.
• Ensure prompt resolution of customer-related concerns and maintain high satisfaction levels.
• Continuously track business metrics, identify improvement opportunities, and apply corrective measures.
• Explore and pursue new business ventures and expansion avenues.
• Guarantee faithful implementation of management directives and corporate strategies.
• Exhibit strong business analytics capabilities and practical application in operations.

Candidate Profile

• Minimum 10 years of extensive experience in automobile management.
• Excellent communication and interpersonal skills for effective team leadership and stakeholder engagement.
• Proven leadership qualities and adept management skills.
• Expertise in sales management, customer relationship handling, and team supervision.
• Solid financial acumen to manage and optimize financial operations.
• Technically competent with tools such as Microsoft Excel and PowerPoint or Canva.
• Fluency in English and Hindi with strong presentation abilities.