General Manager

Role Summary

We are seeking a General Manager to oversee dealership operations, focusing on driving sales growth, enhancing profitability, improving team performance, and ensuring excellent customer satisfaction.

Primary Responsibilities

• Oversee retail branches encompassing sales, service, spare parts, accessories, and administrative functions.
• Attain monthly operational targets and increase profitability by department.
• Lead and guide department heads, establish staff objectives, and conduct ongoing performance assessments.
• Enhance lead conversion rates, execute local marketing initiatives, and revitalize underperforming locations.
• Collaborate with accounts to manage inventory, control expenses, monitor collections, and handle outstanding receivables.
• Address customer complaints promptly and uphold the dealership's operating standards.
• Prepare and deliver business performance reports with actionable insights to ownership.

Candidate Profile

• Graduate degree holder with over 10 years of experience in automobile dealership operations, including a minimum of 7 years in leadership positions.
• Preferably experienced in two-wheeler dealership management.
• Proficient in dealership management systems (DMS), Microsoft Excel, and comprehensive dealership operational knowledge.
• Strong leadership capability, commercial acumen, and commitment to regularly visiting branches to ensure accountability and results.