General Manager

Overview

Applicants must be at least 25 years old, authorized to work in the United States, and have dependable transportation. A background check is mandatory.

Joining as a General Manager means embracing a dynamic, challenging environment where willingness to put in hard work opens vast opportunities for career progression. This role focuses on upholding McDonald’s core values of Quality, Service, Cleanliness, and Value to ensure an outstanding customer experience every day.

We believe that QSR roles can lead to lasting careers rather than transient jobs. Our hiring philosophy seeks individuals ready to learn and perform under structured routines that promote a supportive environment for employees and profitable, operationally effective restaurants.

Key Responsibilities

• Lead by example in delivering excellence in hospitality, health, safety, and service for guests and co-workers.
• Ensure consistent quality and accuracy for every order.
• Maintain cleanliness in work areas, including equipment, cooking, preparation, and dining spaces.
• Oversee inventory management, ensuring supplies, ingredients, utensils, and paper goods are adequately stocked and team members appropriately assigned.
• Enforce professionalism, adherence to policies and schedules, appearance standards, and promote teamwork.
• Manage restaurant safety and profitability in alignment with the franchise business plan.
• Create and approve manager schedules; manage requests and time punches.
• Handle daily and weekly deposits, payroll processing, cash safety, and perform audits.
• Collaborate with the Kitchen Department Manager on food safety inspections, calibrations, supply inventories and ordering, and operational metrics monitoring.
• Coordinate with the Guest Service Manager to uphold hospitality standards, guest satisfaction, promotional signage, and track operation targets.
• Partner with the People Department Manager to facilitate team training, employee recognition, turnover reduction, and scheduling.
• Report directly to the Area Supervisor on all operational and managerial matters.

Candidate Requirements

• Previous managerial experience at McDonald’s or an equivalent position within the quick service restaurant industry.
• Bilingual abilities in English and Spanish (proficiency in speaking, reading, and writing) are highly advantageous.
• Basic computer proficiency for operational and administrative tasks.
• Availability to work approximately 45-48 hours weekly covering various shifts including 2 Sundays and 2 closing shifts.

Benefits

• Competitive salary package.
• Two weeks paid vacation annually.
• Paid time off benefits.
• Access to Level 1 medical employee health coverage.
• Eligibility for monthly profit and loss bonus plans.
• Opportunity for quarterly staffing and development bonuses.
• Additional employee benefits typical of McDonald’s franchises.

Additional Information

This position is under an independently owned franchisee, not McDonald’s USA. Employment, including hiring, firing, staffing, scheduling, and disciplinary actions, is managed solely by the franchisee. Therefore, McDonald’s USA does not participate or influence any employment decisions related to this job.