Full Time Sales Associate - Building Materials - Day Shift
Springfield, Illinois, United States · Full Time
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Job description
About the Role
As a Sales Associate dedicated to the Building Materials department at Lowe's, you will provide exceptional customer service while assisting shoppers in navigating their home improvement projects. Your role involves engaging with customers, guiding them in product selection, and supporting their shopping experience in a friendly and efficient manner.
Key Responsibilities
- Warmly greet customers and provide knowledgeable, professional assistance throughout their shopping journey.
- Help customers locate and manage merchandise effectively.
- Restock shelves by identifying empty areas and replenishing inventory as needed.
- Accurately process customer orders and deliveries to ensure timely receipt of merchandise.
- Cross-train in other store departments to enhance customer support capabilities.
- Prepare materials in your department according to customer requests, including specialized tasks such as tinting paint, cutting pipe, bundling wood, cutting drywall or blinds.
- Support customers during checkout and other duties assigned by management.
Job Requirements
- At least 6 months of experience using computers to input, access, modify, or output information.
- Minimum of 6 months experience utilizing common retail technologies such as smartphones and tablets.
- Basic literacy and arithmetic skills including reading, writing, and performing addition/subtraction.
- Physical capability to stand or sit for extended periods and handle job-related activities.
- Ability to lift at least 25 pounds independently, or heavier weights with or without accommodations.
Preferred Qualifications
- Prior retail or customer service experience of at least 6 months.
- Fluency in more than one language is an advantage.
- Certifications relevant to your department such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Work Environment and Conditions
The role involves working indoors and outdoors, exposing you to various weather conditions ranging from extreme heat to cold, dampness, and wind. You may encounter consistent or intermittent noise as well as moving equipment and objects. Lifting limitations apply up to 75 pounds for individual lifts, with team lifts encouraged when exceeding this weight. Use of powered equipment is supported with appropriate training.
Company Overview
Lowe's Companies, Inc. is a leading home improvement retailer operating over 1,700 stores across the United States, employing around 300,000 associates. With fiscal year 2025 sales exceeding $86 billion, Lowe's is committed to community support through initiatives focusing on safe and affordable housing, community space enhancement, skilled trades development, and disaster relief.
Additional Information and Benefits
- Comprehensive health insurance options to promote your well-being.
- Tuition assistance programs for educational advancement.
- Company matching 401(k) retirement savings plan and voluntary Employee Stock Purchase Program.
- Associate discount of 10% for extra savings.
- Opportunities to develop trade skills via the Track to the Trades program.
Lowe’s is an equal opportunity employer valuing diversity including bilingual, military, and veteran applicants encouraged to join. The role generally does not require regular travel but may involve occasional trips for meetings, training, or support of nearby stores.
For complete details on benefit eligibility, visit Lowe's official website. Pay rates start vary based on location, education, training, and experience.