Full-Time Educator

About the Company

lululemon is a pioneering performance apparel brand specializing in yoga, running, training, and other athletic activities. Known for setting standards in technical fabric innovation and practical design, lululemon delivers transformative products and experiences that encourage movement, growth, community connection, and wellness. The company's success comes from exceptional products, a strong retail presence, dedication to its team, and meaningful community engagement. lululemon emphasizes fostering a positive impact by building a healthier, thriving future, particularly through creating an inclusive, equitable, and growth-oriented workplace.

Job Summary

The role of the Educator is vital to our organizational success. Educators excel in delivering outstanding customer service within our retail environments by engaging guests, offering expert product knowledge, and authentically representing our community and culture.

Key Responsibilities

• Engage with guests efficiently to deliver an exceptional experience respectful of their time.
• Identify guests' needs to tailor purchase and return solutions effectively.
• Provide detailed technical education on products, highlighting their benefits and value.
• Ensure smooth end-to-end guest journeys by processing transactions accurately and promptly while implementing relevant omnichannel services such as buy online/pickup in store, phone sales, and ship-from-store initiatives.
• Maintain proactive movement on the sales floor to continuously engage with guests and attend to store requirements.
• Collect guest feedback and collaborate with store leadership to resolve concerns and ensure guest satisfaction.
• Foster an inclusive team environment by valuing and celebrating diversity, ensuring supportive experiences for teammates and guests alike.
• Build constructive and supportive relationships across the team.
• Work collaboratively with colleagues to optimize the guest experience and support store operations.
• Carry out product presentation tasks including restocking, relocating, and destocking merchandise per company guidelines.
• Utilize store technology to aid store functions and enhance guest interactions.
• Perform cleaning duties throughout shifts to uphold the store’s premium atmosphere.
• Adhere to staff safety policies and procedures to maintain a secure working environment.
• Execute duties in compliance with relevant company policies, procedures, and legal regulations.

Core Skills and Values

• Commitment to inclusion and diversity, supporting an environment that honors differences.
• Exhibit honesty, integrity, and fairness in all actions.
• Passion for connecting with and assisting guests.
• Accountability and reliability in work responsibilities.
• Self-awareness regarding the impact of one’s words and behaviors on others.
• Collaboration skills and openness to diverse perspectives.
• Enthusiasm for work and initiatives to maintain an engaging and enjoyable workplace.

Job Requirements

• Must be legally authorized to work in the location where the store operates.
• Minimum age of 18 years.
• Must provide proof of right to work and meet local legislative requirements as applicable.
• Capability to travel to the assigned store using personal transportation.
• Availability to work flexible schedules including evenings, weekends, and holidays.
• Willing to operate in environments with bright lighting and loud music.
• Ability to move throughout the store extensively during shifts to serve guests and complete tasks.
• Capability to lift boxes up to 30 pounds (13.6 kg).
• Able to work both independently and cooperatively as part of a team.

Preferred Qualifications

• High school diploma, GED, or equivalent education background.

Compensation and Benefits

• Base hourly pay ranges from $19.25 to $22.15, depending on location and subject to minimum wage laws.
• Opportunity to earn an additional target bonus of $2.00 per hour.
• Combined target pay between $21.25 and $24.15 per hour.
• Compensation is aligned with a pay-for-performance philosophy rewarding individual and team achievements.
• Comprehensive benefits including extended health and dental plans, mental health programs, paid time off, retirement savings with company matching, and generous employee discounts.
• Access to fitness and yoga classes, parenthood top-up benefits, a vast selection of development courses, people networks, mentorship programs, and leadership development series.

Additional Information

This position is currently open for hiring and represents an existing vacancy. Benefits, perks, and incentive programs have eligibility criteria and are subject to change without prior notice.

For accommodation inquiries related to your unique abilities and job requirements, please reach out to accommodations@lululemon.com with the position title, location, and your questions.