Full Time Customer Service Representative

Role Overview

We are seeking a dedicated full-time Customer Service and Sales Associate who is enthusiastic about delivering exceptional service and enhancing customer satisfaction. If you are passionate about customer engagement and eager to excel in a dynamic environment, this position is an excellent fit.

Compensation and Benefits

• Hourly wage set at 18 dollars
• Opportunity to earn an additional bonus averaging 7.96 dollars per hour, enhancing overall compensation

Benefits include:

• Up to 40% discount on standard Hertz car rental base rates
• Discounts available on travel and food expenses
• Opportunities for career advancement through practical experience and learning

Key Responsibilities

The Customer Service Sales Associate will engage directly with customers to advise and facilitate their vehicle rental needs. Responsibilities include maximizing revenue by proactively offering additional products and services, skillfully overcoming customer hesitations, and guaranteeing an exceptional support experience throughout the rental process.

Candidate Profile and Requirements

• Excellent verbal and written communication abilities
• Proven capability to establish and nurture customer relationships
• Competence in multitasking within a fast-paced setting
• Expertise in upselling techniques and managing customer objections effectively
• Demonstrates strong ownership, responsibility, and initiative in work

Recruitment Process

Applications will be evaluated using AI-driven tools aligned with job-specific criteria such as qualifications and relevant keywords; however, all final hiring decisions will involve human assessment.

Company Overview

The Hertz Corporation operates several prominent car rental brands—including Hertz, Dollar Car Rental, and Thrifty Car Rental—across roughly 9,700 locations globally. With a presence in North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand, Hertz is among the largest international vehicle rental companies and boasts one of the most recognizable brands in the industry.