Front Office Receptionist

Job Overview

This opportunity is for a Front Office Receptionist role at a prominent Travel & Tourism organization located in Basavanagudi, Bengaluru. The position requires full-time commitment with working hours from 10:00 AM to 7:00 PM, Monday through Saturday. Candidates ranging from fresh graduates to those with up to two years of experience are encouraged to apply. Preference will be given to immediate joiners.

Primary Duties

• Warmly welcome and attend to visitors and clients in a courteous, professional manner.
• Manage inbound calls, emails, and address customer queries efficiently.
• Provide fundamental details regarding travel packages, services, and company offerings.
• Identify customer needs and guide inquiries to the relevant departments.
• Organize and arrange appointments and meetings systematically.
• Maintain accurate records of visitors and basic customer documentation.
• Perform routine front office and administrative tasks diligently.
• Collaborate with internal teams to facilitate seamless customer service operations.
• Ensure the reception area remains tidy, orderly, and presentable.
• Follow up on customer queries as necessary to maintain satisfaction.
• Support the team with essential data entry and documentation activities.

Candidate Profile & Requirements

• Applicants should hold either a graduate or undergraduate degree in any discipline.
• Experience level ranges from freshers to professionals with up to two years of relevant work history.
• Proficient verbal and written communication capabilities are essential.
• Basic familiarity with MS Office and general computer applications is required.
• A friendly demeanor paired with effective customer interaction skills is important.
• Comfortable communicating professionally both via phone and email.
• Fluency in Kannada and English is preferred.
• Prior experience or background in Travel & Tourism, Hospitality, or related fields is advantageous.
• Candidates able to join immediately will be considered favorably.

Skill Set & Attributes

• Front office administration and visitor management competence.
• Customer service orientation with excellent interpersonal skills.
• Telephone and email etiquette for professional communication.
• Proficiency in data entry and basic documentation tasks.

Working Conditions

• Workdays: Monday to Saturday.
• Work hours: 10:00 AM to 7:00 PM.