Front Office Manager

Job Overview

We are seeking a Front Office Manager to join our team based in Mahipalpur, New Delhi, at RMAAP Hotels Pvt Ltd. This role is responsible for managing all daily operations of the Front Office, ensuring smooth check-in and check-out processes, supervising staff, and delivering outstanding guest service.

Key Responsibilities

• Oversee daily functioning of the Front Office department.
• Supervise reception and front office personnel to maintain service standards.
• Manage guest check-in and check-out procedures and address guest inquiries.
• Coordinate room inventory, reservations, and online travel agency (OTA) bookings.
• Maintain guest satisfaction by ensuring excellent service quality.
• Handle staff discipline, create duty rosters, and facilitate coordination within the team.
• Compile daily reports and liaise with other hotel departments.

Candidate Requirements

• At least 2 to 3 years of experience in Front Office management.
• Strong communication abilities and leadership skills.
• Prior exposure to hotel operations and online travel agency systems is preferred.
• Professional demeanor with effective guest interaction skills.

Compensation

Salary will be determined based on experience and will be discussed during the interview.

Additional Information

Interested applicants are encouraged to send their resumes via phone or WhatsApp at the provided contact number.