Quadis Services Private Limited

Front Office Manager

Quadis Services Private Limited

Delhi-NCR, India · Full Time

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Experience
2–4 yrs
Salary
INR 15,000 – INR 25,000 / month
Openings
1
Posted
6 days ago
Work mode
In office
Resume
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Job description

Role Overview

We are seeking a Front Office Manager with 2 to 4 years of proven experience in hotel front office operations to join our team. The ideal candidate will possess a deep understanding of Property Management Systems (PMS), reservations, check-in/check-out processes, and billing procedures.

Key Responsibilities

  • Lead and manage the front office team, ensuring smooth operational functioning and effective staff coordination.
  • Handle guest interactions with professionalism, addressing complaints and operational concerns promptly.
  • Oversee online travel agency (OTA) bookings and ensure adherence to hotel operating procedures.
  • Work in rotational shifts as per business requirements.

Required Skills and Attributes

  • Solid experience in hotel front office management and operations.
  • Proficiency in PMS and reservation management systems.
  • Strong communication abilities and a service-oriented mindset.
  • Demonstrated leadership, decision-making, and problem-solving skills.
  • Professional demeanor suitable for hospitality settings.

Employment Details

The position offers a monthly salary ranging from INR 15,000 to 25,000, commensurate with experience and capabilities. The workplace location is in Noida, within Sector 15 or Sector 27, subject to variation.

Industry

Hospitality

How they work

Communication Teamwork & Collaboration Problem Solving Leadership Customer Focus Decision Making
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