Front Office Executive

About the Role

We are seeking a polished and professional Front Office Executive to join our team located in Kolkata. This position is ideal for individuals with a background in the hotel or hospitality sector who are adept at managing front desk duties and delivering excellent customer service.

Job Details

• Location: Kolkata
• Shift: General Shift
• Working Days: Either 5 or 6 days per week
• Salary: Up to 35,000 INR monthly plus additional benefits
• Age Limit: Candidates up to 35 years old
• Gender Requirement: Female candidates only

Responsibilities

• Warmly welcome and assist visitors and clients
• Answer and redirect incoming telephone calls appropriately
• Maintain accurate visitor logs and gate pass documentation
• Coordinate reservations for meeting rooms
• Manage dispatch, courier, and mail services efficiently
• Ensure the front desk area is tidy and maintains a professional ambiance
• Assist the Admin and HR departments as needed
• Facilitate effective internal communication among departments
• Oversee the inventory and procurement of front office supplies

Candidate Requirements

• A diploma in any relevant specialization is required; graduates from Hotel & Hospitality disciplines are favored
• At least 2 to 3 years experience working in hotel front desk or hospitality roles
• Proficiency in communication with mandatory fluency in English and Hindi
• A neat, professional appearance and demeanor
• Basic computer skills including familiarity with MS Office and email correspondence

Additional Information

Applicants should note that female candidates within the age limit will be prioritized. The role involves interaction with guests and coordination across various departments, requiring a high level of interpersonal skills and professionalism. The team looks forward to reviewing applications and will reach out to suitable candidates directly.

Contact: Sumit Kr. Sarkar, Director, INSTINCT