Front Desk Supervisor
Riyadh, Riyadh Province, Saudi Arabia · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 8 seconds ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
About the Role
As a Front Desk Supervisor at Hilton, you play a crucial part in creating a welcoming atmosphere by managing the front office operations and ensuring each guest enjoys a memorable experience. Your leadership helps maintain the exceptional level of hospitality Hilton is renowned for globally.
Key Responsibilities
- Oversee the front office team to ensure efficient execution of procedures including check-ins, check-outs, and guest services.
- Arrange team schedules, delegate daily tasks, conduct pre-shift briefings, and provide ongoing training and feedback to staff.
- Address guest inquiries and resolve complaints directly, supporting staff with complex or escalated issues to ensure satisfaction.
- Monitor the lobby area to manage guest traffic and adjust staffing levels accordingly for smooth service flow.
- Lead special department projects and handle additional assignments as needed.
Qualifications & Values
Success in this position requires a passion for hospitality and a commitment to integrity, leadership, teamwork, accountability, and responsiveness. Demonstrating these core values will enable you to positively influence guests and colleagues alike.
Company Culture
Hilton is proud of its global leadership in hospitality, having served over 3 billion guests worldwide. Recognized repeatedly as one of the World's Best Workplaces by Great Place to Work and Fortune, Hilton fosters a supportive work environment that promotes career growth and delivers outstanding guest experiences. Whether beginning your career or advancing it, Hilton offers a workplace where you can thrive and contribute to making every guest stay exceptional.