Front Desk Receptionist

About Material Depot

Material Depot stands as a premier destination in India for interior design and building supplies, featuring an integrated online platform coupled with an omnichannel retail approach. It offers a wide variety of tiles, laminates, wall panels, and more, serving architects, designers, and homeowners to easily discover and obtain suitable materials, supported by an extensive catalog and strong industry relationships.

Job Summary

We are looking for a courteous and client-focused Front Desk Executive to represent Material Depot at our office or experience center. This role involves being the initial point of contact for a diverse group of visitors including clients, designers, vendors, and partners, contributing significantly to a welcoming, organized, and efficient front-office environment.

Work Location and Hours

• Location: Bengaluru - Material Depot (specializing in Tiles, Laminates, Wall Panels, and more)
• Working Hours: 10:00 AM to 7:00 PM

Primary Duties

• Welcome and assist visitors such as designers, architects, vendors, and customers in a polite and professional manner
• Handle front desk operations including telephone answering, email communication, and scheduling appointments
• Maintain visitor records, issue visitor badges, and manage guest access coordination
• Provide reliable information concerning Material Depot’s offerings and procedures
• Collaborate with internal departments like sales, operations, and design support to organize meetings and events
• Receive, categorize, and distribute incoming mail, courier parcels, and material samples
• Keep the reception space orderly and inviting
• Perform miscellaneous administrative tasks as required

Candidate Profile and Skills

• Educational Qualification: Bachelor’s degree or Diploma in any discipline
• Strong spoken and written communication capabilities
• Professional demeanor paired with a solid customer service mindset
• Fundamental proficiency in computer applications such as MS Office, email handling, and Google Workspace
• Ability to juggle multiple responsibilities with a constructive and enthusiastic approach

Preferred Background

• 1 to 2 years of experience in front office, reception, or customer service positions
• Experience in retail, startups, design, or roles involving client interaction is advantageous
• Fresh graduates with excellent communication skills are also encouraged to apply

Benefits and Growth Opportunities

• Work in a dynamic, startup environment that's innovating the home interior shopping experience
• Exposure to fields including interior design, materials procurement, and retail management
• Professional development prospects and cross-team learning opportunities
• A healthy organizational culture with cooperative teams and structured career progression