Front Desk Associate

Role Overview

The Front Desk Associate at Muskurahat Foundation is tasked with overseeing reception duties, greeting visitors, managing phone communications, record maintenance, and offering administrative assistance. The role supports smooth visitor interaction, organizational communication, document handling, and basic computer-related tasks.

Key Responsibilities

• Greet and assist visitors, beneficiaries, and staff members upon arrival.
• Manage incoming and outgoing telephone calls and emails efficiently.
• Provide essential information about Muskurahat Foundation's activities and services.
• Maintain accurate visitor logs, appointment schedules, and reception records.
• Receive and distribute official documents, letters, and courier parcels.
• Organize appointments and coordinate meetings as required.
• Keep office files and documentation systematically updated.
• Perform data entry tasks and update records using MS Word and Excel.
• Coordinate regularly with HR, Operations, Accounts, and other relevant departments.
• Maintain a neat and professional reception environment.
• Carry out routine administrative duties delegated by senior staff members.
• Ensure the confidentiality of all organizational and beneficiary information is strictly maintained.

Eligibility Criteria

• Minimum education: Completion of 12th grade; graduates from any discipline are eligible.
• Open to both freshers and candidates with experience.
• Age bracket typically between 18 and 30 years, subject to the vacancy's requirements.
• Applications welcomed from all genders.