Food Runner

Position Overview

The Food Runner role at Mondrian South Beach involves efficiently delivering food and beverage items to guests in a courteous, energetic, and professional manner.

Key Responsibilities

• Transport food and beverage orders from kitchen to guests, assist servers by clearing tables, and employ suggestive selling techniques.
• Prepare stations and tables thoroughly; assist with various side tasks assigned by servers.
• Ensure cleanliness and proper upkeep of dining and service areas.
• Act as a liaison between front-of-house and back-of-house teams, communicating orders clearly and noting dietary restrictions.
• Provide rapid and accurate delivery of food orders to customer tables.

Additional Duties

• Maintain consistent attendance adhering to company standards.
• Adapt to variable work schedules reflecting hospitality industry demands.
• Participate in scheduled training sessions and team meetings as required.

Qualifications and Skills

• Fluent in the primary workplace language with strong verbal and written communication capabilities.
• Basic arithmetic and computer proficiency.
• Knowledge of place settings and serving ware.
• Ability to describe menu items and use suggestive selling to promote specialty dishes.

Physical Requirements

• Work primarily indoors but able to endure extreme temperatures such as freezers (-10°F) and hot kitchens (+110°F) for extended periods.
• Capability to stand and move continuously for up to four hours.
• Able to lift trays up to 30 lbs regularly and push/pull carts weighing up to 250 lbs.
• Perform movements such as bending, stooping, squatting, stretching, and maintain manual dexterity to operate required equipment.
• Good vision, hearing, and speaking skills essential for guest and team communication.

Eligibility and Experience

• Minimum legal age to serve alcohol.
• 1-2 years experience as a Food Runner or similar role in a full-service restaurant environment.
• Familiarity with food safety and hygiene standards.
• Ability to multitask and stay calm in a fast-paced environment.
• Willingness to work varying shifts including weekends.

Education and Certifications

• High school diploma or equivalent required.
• Ability to obtain or maintain any mandatory government licenses or permits.

Appearance Standards

All employees must maintain a neat, clean, and professional appearance according to the standards of Mondrian South Beach and Baia Beach Club.

Additional Information

This job description is a general guideline and may be updated to include additional responsibilities as needed to meet operational needs.