Food & Beverage Supervisor

About the Role

As a Food & Beverage Supervisor at Hilton, you will play a key role in creating remarkable dining experiences that delight every guest. Your leadership will ensure impeccable service delivery and foster a warm, inviting atmosphere throughout the outlet.

Key Responsibilities

• Oversee daily operations of the food and beverage outlets, ensuring seamless service and compliance with brand standards.
• Lead, train, and motivate the team to uphold exceptional standards and deliver outstanding guest services.
• Manage guest experiences by personalizing service, addressing feedback swiftly, and resolving any concerns to boost satisfaction.
• Keep a close watch on inventory levels, coordinate ordering, and control costs for maximum operational efficiency and profitability.
• Support sales efforts through upselling initiatives, analyzing sales trends, and working toward achieving revenue objectives.
• Maintain strict adherence to health, safety, and hygiene protocols throughout all service areas.
• Collaborate closely with food and beverage staff, senior team members, kitchen personnel, and other departments to ensure smooth and coordinated service.
• Ensure full compliance with food safety regulations, maintaining rigorous standards at all times.

Qualifications & Experience

• Possess 3 to 4 years of relevant experience in a supervisory role within restaurants, hotels, or similar hospitality settings.
• Hold a high school diploma or an equivalent educational qualification.
• Exhibit excellent communication skills, polished grooming, and strong interpersonal abilities.
• Be fluent in English; proficiency in additional languages is advantageous.
• Maintain a friendly, professional attitude with a focus on guest satisfaction.
• Demonstrate flexibility to work shifts including weekends and public holidays.
• Show proven leadership qualities capable of fostering a positive, team-oriented work environment.

About Hilton

Hilton is a globally recognized hospitality leader that has served over 3 billion guests worldwide. Our culture embodies core values including integrity, leadership, teamwork, ownership, and urgency, which drive us to create exceptional guest experiences consistently.

We have been repeatedly honored on the World’s Best Workplaces lists and are dedicated to offering a supportive, enriching workplace where careers flourish alongside delivering memorable stays to our guests.

Join us to embark on a rewarding journey with a company committed to your professional growth and the highest standards of hospitality.