Food & Beverage Supervisor

About Pullman Sydney Hyde Park

Located adjacent to Sydney's picturesque Hyde Park, Pullman Sydney Hyde Park boasts 241 premium rooms and offers guests access to vibrant local restaurants, bars, shopping, and entertainment. The hotel welcomes a diverse clientele, including corporate and leisure travelers, and hosts various events such as the colorful Mardi Gras.

Role Overview

We are looking for an energetic and seasoned Food & Beverage Supervisor to join our bustling team. This role demands a leader passionate about creating exceptional guest experiences in a fast-paced setting, capable of guiding the Food & Beverage staff to consistently deliver memorable service.

Key Responsibilities

• Demonstrate leadership by providing warm, professional service in restaurants, bars, and event venues.
• Manage daily Food & Beverage operations as needed.
• Work closely with kitchen staff and events and conference sales teams to coordinate service.
• Support training and mentorship for both new recruits and existing members of the team.
• Ensure impeccable standards of hygiene, cleanliness, and presentation throughout all outlets.
• Carefully address guests' dietary and allergen needs with precision.
• Contribute to the development and execution of creative Food & Beverage promotions and actively promote upselling.
• Oversee inventory control and breakage reporting processes.

Candidate Profile

• Proven leadership experience managing teams in hospitality settings.
• Possession of a current Responsible Service of Alcohol (RSA) certificate.
• Effectively collaborate across multiple departments.
• Exceptional written and verbal communication skills.
• In-depth knowledge of food and beverage operations; expertise in wine and cocktails is advantageous.
• Maintains a positive, proactive attitude and remains composed under pressure.
• Strong problem-solving skills, meticulous attention to detail, and a practical hands-on approach.
• Availability to work flexible shifts, including early mornings, late nights, and weekends.

Additional Information

By joining Accor, you're entering a company committed to developing its people, with numerous career progression opportunities. You will gain access to Accor's global discounts and benefits. We encourage a work environment that aligns with your priorities.

We embrace inclusivity, aiming to attract, hire, and develop diverse talent. Reasonable adjustments during the application process are available upon request.