Floor Manager

About Mango

MANGO is a global fashion brand, born in Barcelona with a presence in over 120 countries. The company combines creativity, innovation, and authenticity to inspire worldwide.

Role Overview

As a Floor Manager, you will take charge of the store team, aiming to provide outstanding customer service while meeting sales objectives.

Key Duties

• Lead and inspire the team to deliver top-quality customer experience and achieve sales goals.
• Set clear priorities and ensure the team stays focused on crucial tasks and outcomes.
• Foster a welcoming, supportive, and lively environment for both customers and colleagues.
• Develop comprehensive knowledge of the product line to offer tailored service and recommendations.
• Manage task delegation effectively to maintain smooth store operations and uphold high standards.

Candidate Profile

• Passionate about fashion and skilled in leading teams within energetic retail settings.
• Possess confidence, strong organizational skills, and commercial insight to make prompt decisions and adapt to changes.
• Committed to developing team members, boosting performance, and serving as a role model.

Benefits

• Enjoy discounts on all fashion collections.
• Access to Employee Assistance Programme offering confidential support for wellbeing, financial matters, and legal advice.
• Opportunities for development through continuous training, mentoring and career growth prospects.
• Be part of an influential global fashion company with operations in over 120 markets.
• Contribute meaningfully by creating memorable customer experiences and supporting store success.
• Work in a culture focused on people and positive engagement.

Job Requirements

• Minimum of 2 years’ experience in fashion retail, including roles with supervisory or leadership responsibilities.
• Proficiency in English.
• Educational background or experience related to retail, fashion, or similar fields is advantageous.
• Strong enthusiasm for fashion and collaborative teamwork.

Additional Information

In accordance with Regulation (EU) 2024/1689, applicants are informed that artificial intelligence tools may assist in the recruitment process under strict supervision by the recruitment team. Final hiring decisions are made solely by humans after careful evaluation of candidates’ skills and experience. If you prefer your application to be handled via a different method, please contact the company directly via email.