Flight Ticket Executive

Job Overview

We seek a Flight Ticket Executive to manage bookings and ticketing for both domestic and international flights. This role involves processing ticket issuances, cancellations, rescheduling, and delivering customer assistance.

Responsibilities

• Manage flight bookings and ticket issuance for domestic and international travel.
• Research and compare flight fares, timings, and seat availability.
• Process issuance, reissuance, cancellations, and rescheduling of tickets.
• Create and update PNRs; handle ticketing formalities efficiently.
• Communicate precise flight details and travel alternatives to customers.
• Liaise with airlines and global distribution systems to address booking issues.
• Manage refunds, cancellations, and resolve ticket queries promptly.
• Maintain accurate records of reservations and documentation.
• Track pending payments, confirmations, and ensure ticketing deadlines are met.
• Deliver excellent customer service and quickly resolve booking concerns.

Required Qualifications and Skills

• Familiarity with domestic and international air ticketing procedures.
• Experience with GDS platforms like Amadeus, Galileo, or Sabre is advantageous.
• Proficient computer skills.
• Strong communication abilities and customer interaction skills.
• Good command of the English language.
• Capability to work with precision under pressure.
• Freshers with fundamental ticketing knowledge are welcome to apply.

Experience

Candidates with up to 3 years of experience in flight ticketing or the travel sector are eligible. Fresh graduates with relevant knowledge may also be considered.

Compensation

The monthly salary ranges from 13000 to 40000 INR.